Lee Ackley
Lincoln,Nebraska
Summary
Dynamic sales leader with over 10 years of experience in the automotive industry, recognized for consistently exceeding sales targets in competitive environments. Expertise in building rapport with a diverse clientele and leveraging strong analytical skills to swiftly identify customer needs and align them with optimal vehicle solutions. Collaborative team player committed to fostering a positive work environment while driving results. Eager to broaden industry knowledge and enhance sales acumen to pave the way for new opportunities and professional growth.
Overview
14
14
years of professional experience
Work History
Finance Manager
H&H Chrysler Jeep Dodge Ram
11.2024 - 11.2025
- Maintains relationships with customers, lending institutions, and employees to ensure proper document processing and provides solutions to document discrepancies
- Determines the customer's need for financing new or used vehicles while presenting service contracts, GAP, and other beneficial ancillary programs for inclusion
- Prepares paperwork and finalizes financial transactions in a legal and ethical manner to ensure a strong lender relationship
- Achieves monthly forecasts for F&I income, penetration levels, and sales promotions
- Provides excellent customer service and provides knowledge on aftermarket products to ensure the best vehicle ownership experience.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Created organizational structures to improve finance functions.
- Reviewed documentation and identified financial discrepancies where applicable.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Supported financial director with special projects and additional job duties.
Finance Manager/Sales Director
Gregg Young Chevrolet
09.2023 - 11.2024
- Maintains relationships with customers, lending institutions, and employees to ensure proper document processing and provides solutions to document discrepancies
- Determines the customer's need for financing new or used vehicles while presenting service contracts, GAP, and other beneficial ancillary programs for inclusion
- Prepares paperwork and finalizes financial transactions in a legal and ethical manner to ensure a strong lender relationship
- Achieves monthly forecasts for F&I income, penetration levels, and sales promotions
- Provides excellent customer service and provides knowledge on aftermarket products to ensure the best vehicle ownership experience.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Created organizational structures to improve finance functions.
- Reviewed documentation and identified financial discrepancies where applicable.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Supported financial director with special projects and additional job duties.
Finance Manager/Sales Director
Baxter Subaru La Vista
04.2021 - 09.2023
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Reviewed documentation and identified financial discrepancies where applicable.
- Created financial dashboards to provide insights into key performance indicators.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Trained and built high-performing team of sales representatives.
- Managed team of sales representatives, providing guidance, coaching and support.
- Worked closely with product teams to understand customer needs and requirements.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
Sales Representative
Baxter Subaru of Omaha
09.2019 - 04.2021
- Greeted and assisted customers entering the showroom floor to present a professional environment that supports automotive sales
- Answered questions about new cars, used cars, vehicle performance, applications processes and consult the sales manager as needed
- Employed strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selections
- Maintained an up-to-date customer database to drive current and future automotive sales
- Presented used and new cars through test drives, demonstrations, and dealership walk-throughs
- Leveraged negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies
- Converted showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car
- Understood the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models
- Assisted customers with completing the relevant paperwork required for a successful sale to be processed from beginning of sale to deal completion
- Processed contract paperwork and verified accuracy before submissions.
Sales Guide
Anderson Auto Group - Ford
07.2011 - 09.2019
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Communication with customers professionally and proactively to provide product information and advice.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
No Degree - Associated Science
Southeast Community College At Lincoln, NE
Lincoln, NE01.2009
Skills
- Customer engagement strategies
- Proficient in client relations
- Team-oriented and reliable personality
- Dedicated and adaptable learner
- Supervisory experience
- Sales leadership training
- Proficient time management
- Negotiation & objection handling experience
- Continuous Improvement
- Customer Satisfaction
- Mentoring and training
Accomplishments
- H&H Chrysler Jeep Dodge Ram- Top 5 gross producer for Finance 2025
- Gregg Young Chevrolet- Top 5 gross producer for Finance in 2023
- Baxter Auto - Subaru La Vista: Top 25 gross producer for Finance in 2022
- Baxter Auto - Subaru Omaha: Top sales out of 20 dealerships in 2014-2017
- Ford Motor Company - Top 25 sales in the region in 2011-2016
Timeline
Finance Manager
H&H Chrysler Jeep Dodge Ram
11.2024 - 11.2025
Finance Manager/Sales Director
Gregg Young Chevrolet
09.2023 - 11.2024
Finance Manager/Sales Director
Baxter Subaru La Vista
04.2021 - 09.2023
Sales Representative
Baxter Subaru of Omaha
09.2019 - 04.2021
Sales Guide
Anderson Auto Group - Ford
07.2011 - 09.2019
No Degree - Associated Science
Southeast Community College At Lincoln, NE