Summary
Overview
Work History
Education
Skills
Additional Information
Gym, Read, Outdoor walk and cook
Timeline
Generic

Nicole A Toribio

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Services representative position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Quality Control

Hormel Foods
02.2022 - 07.2023
  • Conducts Quality Evaluations of products and practices according to procedures and specification
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Identified issues of non-compliance and elevated reports to senior personnel.
  • Fixed identified issues to increase productivity and boost workflows.
  • Analyzed quality and performance data to support operational decision-making.
  • Conducts Regulatory activities for Microbiological swabbing and Label verifications
  • Communicates with the appropriate operations personnel to resolve day-to-day
  • Interface with Supervisors and Lead to ensure the Good quality of the products
  • Microsoft, Software, Emails, and Monthly training.
  • Verified manufacturing team compliance with quality control processes to help minimize rework and keep costs low.

Assistant Manager

Check Into Cash
09.2021 - 05.2023
  • Expert in loan products, conduct weekly loan audits, maintain cash flow, sales, and marketing, courtesy calls, perform approved collection activities
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Provide a positive customer experience while developing and maintaining strong customer relationships, general office duties, daily upkeep of the store, and training new CSR's.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Clerk and Auditor

Gold Eagle
02.2018 - 04.2020
  • Maintain excellent hand/eye coordination
  • Monitor gauges and machines to assess the accuracy of an assembly line
  • Worked in assembly line handling packages
  • Data Entry and ensuring the quality of the product through data entry and then entering the result in the system
  • Working with Supervisors and Managers to ensure the company drove successfully.

Cashier

SSP America
11.2017 - 02.2019
  • Recipient of 2 customer excellence awards
  • Provided thoughtful customer service while accurately entering food orders into the point of sale system
  • Operated and balanced cash drawers efficiently and accurately
  • Upsold food and beverages by maintaining menu knowledge and explaining daily specials.

Education

High school Diploma -

El Gran Urena High School
Bayamón, PR

Some College - Biology

Caribbean University-Bayamon
Bayamón, PR
01.2015

Skills

  • Microsoft PowerPoint
  • Excel
  • Google Docs
  • Outlook
  • Words
  • Report Writing
  • Continuous Improvement
  • SOP Writing
  • Finished Product Inspection
  • Customer Service
  • Spanish & English Fluency
  • Problem-Solving Skills

Additional Information

Association House of Chicago, Work$Ready job Readiness Training, March 2020

Gym, Read, Outdoor walk and cook

In my free time I like to go outside for a walk or go to the gym, read a book, and cook my favorite recipe, I really enjoy it

Timeline

Quality Control

Hormel Foods
02.2022 - 07.2023

Assistant Manager

Check Into Cash
09.2021 - 05.2023

Clerk and Auditor

Gold Eagle
02.2018 - 04.2020

Cashier

SSP America
11.2017 - 02.2019

High school Diploma -

El Gran Urena High School

Some College - Biology

Caribbean University-Bayamon
Nicole A Toribio