Lee Alvarado
Rocky Point
Summary
Friendly and dependable UConn student with experience in customer service, communication, and support roles. Skilled at working with diverse populations, maintaining confidentiality, and balancing multiple responsibilities in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Special Education Aide
BOCES
07.2024 - 08.2024
- Assisted in managing classroom activities and redirecting challenging behavior with patience, professionalism, and clear communication.
- Adapted general education curriculum for students with diverse needs by using individualized strategies and supportive technologies.
- Communicated regularly with instructors to assess student progress and share observations, maintaining accurate records and respecting all confidentiality protocols.
- Demonstrated cultural sensitivity and empathy while working with students from various backgrounds and ability levels.
- Remained calm and solution-focused during high-pressure situations, ensuring a safe and supportive learning environment.
Park Maintenance
WildWood State Park
06.2022 - 08.2023
- Supported park operations by maintaining clean, safe, and welcoming facilities for all visitors, demonstrating strong attention to detail and pride in public service.
- Collaborated with team members to complete daily maintenance and sanitation tasks efficiently while following supervisor instructions and safety protocols.
- Transported tools and personnel across park grounds using UTV vehicles, ensuring smooth and timely task completion.
- Applied proper techniques when using cleaning agents and tools, maintaining high standards of cleanliness in high-traffic areas such as restrooms and visitor centers.
- Performed minor facility upkeep and repair tasks, developing problem-solving skills in fast-paced environments.
- Contributed to waste management operations, promoting a clean and organized environment for all guests.
Education
Bachelor of Arts - Psychology
University of Connecticut
Storrs, CT05-2026
Skills
- Communication: Strong verbal and written communication skills, able to interact effectively with diverse populations, including students, staff, and families
- Team Collaboration: Able to work collaboratively in a team environment, contributing to group goals while respecting others’ perspectives
- Problem-Solving: Capable of making quick, accurate decisions under pressure, with a focus on finding solutions that meet both immediate and long-term needs
- Time Management: Skilled in balancing multiple tasks, managing time effectively, and meeting deadlines while maintaining quality
- Cultural Sensitivity: Understanding and appreciation for diversity, with a focus on creating an inclusive and supportive environment
- Conflict Resolution: Ability to de-escalate situations calmly and effectively, resolving issues to maintain a positive experience for all involved
Timeline
Special Education Aide
BOCES
07.2024 - 08.2024
Park Maintenance
WildWood State Park
06.2022 - 08.2023
Bachelor of Arts - Psychology
University of Connecticut
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