Lee-Ann N Heely
Kailua-Kona,HI
Summary
Results-oriented leader who works well under pressure both individually and as part of a team. Exceptional presentation, interpersonal and communication skills.
Overview
8
8
years of professional experience
Work History
Mental Health Care Coordinator IV
Family Guidance Center
Kealakekua, Hi
12.2000 - 12.2002
- Coordinated, case-managed, and implemented mental health treatment plans for children with severe psychological or psychiatric disabilities as found eligible under Felix Consent Decree. Established and maintained positive, productive, and effective working relationships by conducting effective meetings and conferences with students, educators, parents, therapists, and interagency members representing systems of care for at risk youth Served as central point of contact for clients and families receiving services by collaborating closely with the Department of Education, Department of Human Services- Child Protective Services, Guardian at Litem, Family Court Probation Officers, Therapeutic Treatment Facilities off island (Tole Mour and Kahi Mohala) and other contracted State of Hawaii mental health care residential programs Monitored the interagency collaboration and relationship between affiliated agencies specific to each client and family's needs Prepared Coordinate Service Plans documenting formal behavioral reports, case histories, psychological findings/assessment of child, intervention strategy, behavioral change theory objectives and child goals/outcomes based on his or her needs Engaged in individual and family counseling to students and parents to aid in the achievement of reaching treatment plan goals and outcomes as determined by team of service providers Participated in family court hearings to provide Judge and members of the court with updates on child's progression of treatment plan goals.
National Educational Field Trainer
DeVry Institute of Technology
Oakbrook Terrace, IL
08.1999 - 08.2000
- Promoted to the position of 1 of 4 National Field Trainers for DeVry Supervised daily activities performed by educational counselors in Western U.S.
- region Coordinated, participating and provided classroom instruction for new hires during new hire training workshops Participated in the development and management of marketing programs Reviewed and assisted with the development of educational workshop programs, services, goals, policies and procedures for educational field representatives Delivered presentations at professional seminars/conferences Counseled and assessed the performance of educational counselors practicing throughout the U.S.
- Case managed high school markets through collaboration with various field reps.
Educational Recruiter
DeVry Institute of Technology
Fremont, CA
08.1998 - 08.1999
- Remote Office - work from home position Achieved top regional educational recruiter in Northern California Region - promotion to DeVry corporate office Recruited prospective students and assist students with the admissions process from high school to post secondary education Counseled youth on establishing post secondary educational goals Collected and prepared data on future and educational trends Established positive working relationships with principals, educators and counselors in Northern California educational school system Presented Howard Gardner's Natural Intelligences program at educational institutions Monitored student progress toward a college degree from an accredited institution.
College Admission Counselor
Wells College
Aurora, NY
07.1997 - 08.1998
- Co-developed an International Recruitment program with the Dean of Admissions to attract and increase the diversity among the student population Monitored budgeting, community relations, planning of events for North Eastern region of the U.S.
- Conducted strengths based assessments for prospective students by holding admissions conferences with students and parents Developed relationships with students and families while providing timely services for the college application and admission process Delivered professional seminars throughout the New York state and strengthened the networking relationship between Wells College alumni and current student population Represented Wells College and participated in collegiate conferences and seminars to increase student population and retention.
Student Services Administrator
Hawaii Pacific University Kane'ohe, HI
06.1995 - 06.1997
- Office of the Vice President of International Recruitment Facilitated the transition of international students into the University Closely monitored student activities by enhancing department goals, services, and policies Maintained working relations with international agency members Case management and assessment of international students entering the University Assisted students and families through the admission process Completed monthly progress notes on the status of accepted students Participated in professional community and educational services Coordinated the marketing of all print media for international journals, subscriptions, and magazines Networked with affiliate members to the international student body at the University.
Education
Ph.D - Management - Organizational Leadership
University of Phoenix- School of Advanced Studies
2013
M.Ed - Counseling & Guidance - Vocational Rehabilitation
University of Hawai'i - UH West Hawaii Center HITS
2007
B.A - Organizational Communication
St. Mary's College of California
1995
Diploma - undefined
1991
Skills
- Extensive knowledge of high performance work teams and organizational leadership
- Organized and detailed
- Clear communicator of complex ideas
- Culturally-sensitive
Accomplishments
- Dr.
- Garrett B.K.
- Oka 12/2002 - Current Sweet Tooth Dental Inc.- General & Implant Dentistry Kailua-Kona, Hi Dental Practice Manager Co-develop, with CEO, the annual production goals and financial budget for the organization Oversight of the organization's licensing and credentialing program for HIPPA, OSHA, Seattle Study Club, the Federal Drug Enforcement Agency, Hawaii State Narcotics licensing division, American Dental Association, State of Hawaii Radiation Department, and Hospital Privileges with Kona Community Hospital Evaluate operational efficiency of administrative and clinical team work flow, policies and procedures through careful analysis and implementation of efficient process resulting in maximizing productivity, reducing overhead costs, and exceeding quality goals Develop new hire training program and provide direct oversight of employee job development through the application of Hershey and Blanchard Leadership Management Grid and Situational Leadership theory Build strong administrative and clinical teams through the application of adult learning theory, Double Loop Feedback, Appreciative Inquiry, Servant leadership theory, and Transformational Leadership theory Strengthen the organization's delivery of services through Continuous Quality Improvement Regularly review productivity and financial reports and strategize with CEO on improving performance of the organization as it aligns with monthly, quarterly, and annual production goals Responsible for interviewing, hiring, eliminating, job coaching and annual evaluation of administrative and clinical employees within the organization Develop and provide routine staff meetings on safety protocol, patient privacy and confidentiality, general dental and cosmetic dental procedures, customer service, and product training to all employees Serve as professional liaison as requested by doctor to represent organization at community meetings, continuing education courses, and referring doctor offices.
Publications/Research
ProQuest Publication: Doctoral Thesis: Qualitative Study: Leadership Strategy for Dentists in a Private Dental Practice Setting., 2013.
Timeline
Mental Health Care Coordinator IV
Family Guidance Center
12.2000 - 12.2002
National Educational Field Trainer
DeVry Institute of Technology
08.1999 - 08.2000
Educational Recruiter
DeVry Institute of Technology
08.1998 - 08.1999
College Admission Counselor
Wells College
07.1997 - 08.1998
Student Services Administrator
Hawaii Pacific University Kane'ohe, HI
06.1995 - 06.1997
Ph.D - Management - Organizational Leadership
University of Phoenix- School of Advanced Studies
M.Ed - Counseling & Guidance - Vocational Rehabilitation
University of Hawai'i - UH West Hawaii Center HITS
B.A - Organizational Communication
St. Mary's College of California
Diploma - undefined
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