Lee Carpenter
Mt Sterling,KY
Summary
Talented [Job Title] well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering [Number]-year background marketing products within stores to maximize product profitability.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with managing merchandise inventory and presentation to improve store performance. Uses organizational skills to ensure well-maintained and attractive product displays. Knowledge of effective teamwork and communication, contributing to productive and harmonious work environment.
Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue.
Overview
44
44
years of professional experience
Work History
Sales Associate
Taystons Cookie Jar
04.1981 - 08.1982
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Assisted in inventory management to maintain optimal stock levels and product availability.
- Processed transactions accurately using point-of-sale systems, ensuring efficiency at checkout.
- Collaborated with team members to create a welcoming shopping environment for customers.
Server
York Steak House
06.1982 - 08.1983
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables while ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to ensure accurate and efficient meal preparation.
- Trained new team members on menu offerings and service standards.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Resolved customer complaints swiftly, fostering positive dining experiences and repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Associate
Crossroads Cinemas
12.1983 - 08.1984
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Trained new team members on operational procedures and best practices for customer engagement.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Oversaw daily store operations, ensuring adherence to policies and fostering a positive team environment.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Worker
Fashion Shop
08.1984 - 11.1986
- Developed visual merchandising displays to optimize product presentation and increase sales appeal.
- Implemented store organization strategies that improved workflow and enhanced shopping experience for customers.
- Collaborated with management to identify areas for process improvement, leading to increased operational efficiency.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Owner/Operator
Sun Control of Lexington
11.1986 - 08.1992
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Operated with safety and skill to avoid accidents and delays.
- Developed marketing strategies to enhance brand visibility and increase customer engagement.
- Established vendor relationships, negotiating contracts for better pricing and service terms.
Sales Associate
Metro Industries/Fresh Approach
08.1993 - 06.1995
- Analyzed customer feedback to identify trends and improve service offerings continuously.
- Implemented merchandising strategies that increased product visibility and sales performance.
- Developed strong relationships with repeat customers, fostering brand loyalty and trust.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
Assembly Team Member
TOYOTA MOTOR MANUFACTURING KENTUCKY
01.1995 - 01.1999
- Problem solving
- Teamwork
- Standardized work
- Quality control
- Quality Circle Leader
- Kaizen, (strive for continuous improvements to job process)
- 100% job commitment
- Safety Taskforce member
- Mutilation taskforce representative
- Motivation to sustain a Toyota tradition of excellence
- Cross training on multiple processes
- Attendance crucial aspect of employment
- Toyota Production System
- Inspection member
Preschool Teacher Leader
Southland Christian Church
07.2001 - 09.2006
- Developed engaging lesson plans that fostered children's cognitive and social development.
- Mentored junior teachers, enhancing instructional techniques and classroom management strategies.
- Implemented creative curriculum adaptations to meet diverse learning needs of preschoolers.
- Collaborated with parents to support children's learning objectives and address individual concerns.
- Evaluated student progress through assessments, providing feedback for continuous improvement.
- Established positive relationships with children, promoting a nurturing and inclusive environment.
- Coordinated classroom activities that encouraged teamwork, creativity, and problem-solving skills in students.
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Organized successful parent-teacher conferences, maintaining open lines of communication regarding student performance and expectations for continued success.
- Provided individualized attention to students struggling with specific concepts, offering targeted interventions to boost achievement levels.
- Developed strong relationships with parents through open communication, resulting in increased parent involvement and support.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
Team Member
Kroger
09.2009 - 04.2012
- Collaborated with team to ensure efficient operations and high-quality service.
- Streamlined daily tasks to enhance workflow and minimize downtime.
- Monitored inventory levels, ensuring timely restocking of supplies and products.
- Implemented best practices for customer engagement, improving satisfaction rates.
- Supported management in maintaining a clean and organized workspace for optimal productivity.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Monitored and verified merchandise for proper prices and labels.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Great Escape Head Teacher
Southland Christian Church
01.2012 - 01.2018
- Guide children to spiritual, intellectual, physical and social growth
- Provide materials and activities that are engaging
- Nurture children in all aspects of development
- Listen and interpret words and actions of students
- Develop schedules and enforce routine
- Foster a safe and secure learning environment by positive reinforcement and encouragement
- Address special needs-learning disabilities, food allergies etc.
- Provide weekly and monthly schedules for parents and children (Bible verse, snack, star student, share days, areas of study, no school days)
- Assess developmental growth and discuss with parents
- Partner with students in learning
- Plan and prepare learning activities, crafts
- Gather weekly review items and assemble homework packets for reinforcement
- Ensure facilities and equipment are clean and well maintained
- Develop appropriate programs and activities
- Establish policies and procedures, including disciplinary procedures
- Be familiar with emergency procedures
- Strong management and organizational skills
- Strong communication skills with children and parents
- Attention to detail
Backroom Manager/Retail Sales Associate
Home Goods
06.2018 - 09.2021
- Oversaw daily inventory management to ensure accurate stock levels and organization.
- Developed and implemented efficient backroom processes to enhance workflow productivity.
- Trained and mentored team members on operational best practices and safety protocols.
- Coordinated with various departments to streamline communication and improve overall efficiency.
- Monitored compliance with company policies regarding merchandise handling and storage.
- Analyzed backroom operations to identify areas for improvement and executed strategic solutions.
- Streamlined backroom operations for increased productivity through effective staff scheduling and task delegation.
- Evaluated current processes and systems, identifying opportunities for improvement and implementing changes that positively impacted overall backroom operations.
- Maintained a safe and clean working environment by enforcing strict adherence to safety protocols and guidelines.
- Provided exceptional customer service, enhancing shopping experience and fostering loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assistant Teacher
Southern Hills Early Childhood Program
08.2021 - 05.2022
- Assisted lead teacher in classroom management and daily operations.
- Implemented educational tools and resources to improve lesson delivery.
- Organized classroom materials and resources for efficient use during lessons.
- Supervised recess, lunch and daily student intake and dismissal.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Supported students with special needs, implementing strategies to facilitate their participation and learning.
- Encouraged parental involvement in student learning through effective communication of progress and challenges.
Resident Assistant
Daisy Hill Assisted Living
05.2022 - 12.2022
- Provided guidance and support to residents, promoting personal development and conflict resolution skills.
- Mentored new Resident Assistants, sharing best practices for resident interaction and event planning.
- Responded to room transfers, incident reports, and maintenance requests.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
Hostess/Food Prep
Jims Seafood
12.2022 - 08.2023
- Greeted and seated guests promptly, ensuring a positive first impression.
- Handled guest inquiries and complaints professionally, enhancing overall satisfaction.
- Monitored dining area to maintain cleanliness and ensure a welcoming atmosphere.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Delivered pick-up and curbside orders to guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Took initial drink orders and relayed information to wait or bar staff.
Retail Worker
Chicken Salad Chick
08.2024 - 10.2024
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered incoming calls and emails to provide product information, features and benefits.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
No Degree - General Studies
Lexington Community College
Lexington, KY05-1987
General Studies
Lexington Community College
01.1985
Education
Eastern Kentucky University
01.1984
Kentucky High School Diploma - undefined
Tates Creek High School
01.1983
Skills
- Excellent communication skills orally and written
- Self-motivated, needs no supervision to complete tasks
- Comfortable communicating with student, parents and superiors
- Effective use of time and resources
- Dedicated and committed to current position
- Constantly looking for ways to improve material and technique
- Retail experience
- Store organization
- Merchandise presentation
- Cash management
- Planogram execution
- Shrink reduction
- Product rotation
- Visual merchandising
- Pricing and signage updates
- Cleaning procedures
- Display setup
- End cap designs
- Store layout
- Markdowns and promotions
- Product placements
- Merchandise movements
- Promotional support
- Equipment operation
- Styling techniques
- Restocking processes
- Hospitality and accommodation
- Store recovery
- Merchandise labeling
- Stock control
- Active listener
- Reliable and punctual
- Stock replenishment
- Store maintenance
- Retail sales professional
- Retail
- In-store support
- Floor set design
- Problem-solving
- Critical thinking
- Clear communication
- Customer service
- Product knowledge
- New store setups
- Seasonal decor
- New display creation
Timeline
Retail Worker
Chicken Salad Chick
08.2024 - 10.2024
Hostess/Food Prep
Jims Seafood
12.2022 - 08.2023
Resident Assistant
Daisy Hill Assisted Living
05.2022 - 12.2022
Assistant Teacher
Southern Hills Early Childhood Program
08.2021 - 05.2022
Backroom Manager/Retail Sales Associate
Home Goods
06.2018 - 09.2021
Great Escape Head Teacher
Southland Christian Church
01.2012 - 01.2018
Team Member
Kroger
09.2009 - 04.2012
Preschool Teacher Leader
Southland Christian Church
07.2001 - 09.2006
Assembly Team Member
TOYOTA MOTOR MANUFACTURING KENTUCKY
01.1995 - 01.1999
Sales Associate
Metro Industries/Fresh Approach
08.1993 - 06.1995
Owner/Operator
Sun Control of Lexington
11.1986 - 08.1992
Retail Worker
Fashion Shop
08.1984 - 11.1986
Associate
Crossroads Cinemas
12.1983 - 08.1984
Server
York Steak House
06.1982 - 08.1983
Sales Associate
Taystons Cookie Jar
04.1981 - 08.1982
General Studies
Lexington Community College
Education
Eastern Kentucky University
Kentucky High School Diploma - undefined
Tates Creek High School
No Degree - General Studies
Lexington Community College
TRAINING
- 2006 - Discipline and Preschoolers Lecture
- 2004 - Handwriting Without Tears Seminar
- 2004 - Handwriting Without Tears Training
QUALIFICATIONS
Over 12 years of experience as a head teacher at Great Escape