Lee Cook
Fritch,TX
Summary
Versatile and dynamic professional with a proven track record at Cooks Feed Shack LLC, adept in store operations and business networking. Excelled in enhancing customer satisfaction and achieving sales targets through strategic financial planning and effective staff hiring. Skilled in inventory control and social media marketing, demonstrating a commitment to excellence and team success.
Professional retail leader with robust background in managing store operations and ensuring customer satisfaction. Known for fostering collaborative team environment and consistently achieving business objectives. Adaptable and reliable, with expertise in inventory management and sales strategies.
Professional with strong background in retail management, poised to drive business success. Skilled in inventory control, customer engagement, and financial oversight, ensuring operational efficiency. Focused on team collaboration and adaptable to changing business needs, delivering consistent and measurable results. Known for strategic thinking, reliability, and passion for creating positive customer experience.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Owner
Cooks Feed Shack LLC
10.2020 - Current
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Lead Rigger
Zachry Group
09.2018 - 07.2020
- Rigged cables and pipes in configurations to support loads and maintain crew safety.
- Worked at heights and in confined spaces without difficulty.
- Prepared and erected steel, torque and bolt-up connections.
- Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
- Contributed to successful events by collaborating closely with directors, producers, designers, performers, technicians, and other crew members throughout each project lifecycle.
- Maintained high standards of professionalism by adhering to strict dress codes, punctuality expectations, and respectful communication practices within the workplace.
- Mentored junior riggers, sharing knowledge and techniques for safe and effective rigging practices.
Commercial Sales Manager
AutoZone
08.2016 - 09.2018
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Expanded market share through the identification of new business opportunities and partnerships.
- Provided exceptional customer service throughout the entire sales process, ensuring client satisfaction from initial contact through post-sale follow-up efforts.
- Motivated team to meet and exceed sales goals.
- Managed a team of sales professionals, providing ongoing coaching and mentorship to drive individual performance and overall team success.
- Analyzed sales data and trends to identify areas for improvement, implementing necessary adjustments for optimal results.
- Provided local market insight and identified trends.
Lot Manager
Bailey Motor Company
07.2012 - 08.2016
- Added and maintained key tags, inspection decals and window stickers for 65 vehicles on sales lot.
- Parked vehicles in visually appealing ways to attract customer attention and increase sales.
- Maintained attractive, tidy parking lot for used dealership.
- Drove automobiles to other dealerships or vendors for pickups and deliveries..
- Enhanced customer satisfaction by efficiently managing vehicle inventory and maintaining an organized lot.
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Increased vehicle turnover rate with proactive management of aging inventory and timely price adjustments.
- Picked up and delivered customers using dealership vehicles.
- Reduced lot maintenance costs with diligent oversight of repair schedules and vendor negotiations.
- Protected vehicles from storm damage by removing debris from lot.
- Resolved escalated customer issues promptly by addressing concerns and providing satisfactory solutions, preserving customer loyalty.
- Lifted items weighing over 50 pounds.
- Negotiated favorable contracts with vendors for supplies and services, lowering overall operational costs.
- Assisted customers in locating desired vehicles quickly by maintaining an accurate database of current inventory location information.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
High School Diploma -
Borger High School
Borger, TX05-2013
Skills
- Store operations
- Business networking
- Store maintenance
- Performance analysis
- Financial planning
- Business administration
- Inventory control
- Employee scheduling
- Merchandise planning
- Staff hiring
- Social media marketing
- Sales oversight
Certification
- ICS-100 Introduction to ICS Texas Forest Service 2008 March
- ICS-200 Basic ICS Texas Forest Service 2008 March
- ICS-300 for Expanding Incidents and Supervisors Texas Forest Service 2008 May
- IS-00700 National Incident Management System (NIMS), An Introduction U.S. Department of Homeland Security FEMA 2008 May
- IS-00800.B National Response Framework, An Introduction U.S. Department of Homeland Security FEMA 2008 May
Timeline
Store Owner
Cooks Feed Shack LLC
10.2020 - Current
Lead Rigger
Zachry Group
09.2018 - 07.2020
Commercial Sales Manager
AutoZone
08.2016 - 09.2018
Lot Manager
Bailey Motor Company
07.2012 - 08.2016
- ICS-100 Introduction to ICS Texas Forest Service 2008 March
- ICS-200 Basic ICS Texas Forest Service 2008 March
- ICS-300 for Expanding Incidents and Supervisors Texas Forest Service 2008 May
- IS-00700 National Incident Management System (NIMS), An Introduction U.S. Department of Homeland Security FEMA 2008 May
- IS-00800.B National Response Framework, An Introduction U.S. Department of Homeland Security FEMA 2008 May
High School Diploma -
Borger High School
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