Summary
Overview
Work History
Education
Skills
Certification
Websites
Work Availability
Work Preference
Software
Timeline
LEE DEVINE

LEE DEVINE

Washington,UT

Summary

Experienced IT professional with a strong desire to contribute skills and expertise to drive organizational success. Possessing A+, Security+, and Network+ certifications, well-equipped to handle diverse technical challenges. Enthusiastic and positive attitude towards life, approach every task with dedication and commitment to excellence. Adaptable to both in-person and remote work environments, ready to leverage experience to make a valuable impact within any organization.

Overview

47
47
years of professional experience
6
6

Certifications

Work History

IT INSTRUCTOR

Dixie Technical College
09.2015 - 07.2024
  • During the pandemic and after managed a remote teaching environment using chat, Email, and phone conversations. Handled student complaints and software issues using standard customer service techniques.
  • Converted an individual learning program into a cohort style learning program
  • Students working and learning together enhances the learning experience
  • Performed data entry for the student information system, including progress and attendance
  • Instructed classes in A+, Network+, Security+, Cloud, Linux basics, and Server OS
  • Facilitated group work among students to promote collaborative problem-solving skills essential in the IT field.
  • Conducted regular evaluations of course materials, making necessary updates based on emerging technologies or changing industry needs.
  • Participated actively in curriculum development committees, ensuring courses aligned with industry standards and expectations.
  • Collaborated with fellow instructors to develop innovative teaching methods, resulting in improved student engagement and comprehension.
  • Implemented project-based learning approach, enabling students to apply theoretical knowledge in practical situations.
  • Organized workshops and seminars for students to gain exposure to industry professionals and networking opportunities, enhancing career prospects postgraduation.
  • Enhanced IT proficiency among students by incorporating hands-on activities and real-world examples into lessons.
  • Planned and implemented curriculum to teach up-to-date technology to 60 students.
  • Set up computers and networking systems, delivering step-by-step instructions on basic use.
  • Worked flexible hours across night, weekend, and holiday shifts.

IT TECHNICIAN

Dixie Technical College
06.2012 - 09.2015
  • Maintained basic IT infrastructure
  • Installed various OS's including dual booting Win/Linux
  • Performed basic network administration including programming switches and routers
  • Maintained Active Directory, DHCP, and DNS for the campus
  • Maintained office PCs, networks and mobile devices.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Managed the remote Help Desk during this time. Using Chat, Email, and Phone conversations.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Supported seamless remote work transitions by setting up and troubleshooting VPN connections for employees.
  • Excellent communication skills, both verbal and written.

PROGRAM ADMINISTRATOR

Dixie Technical College
03.2010 - 06.2012
  • Performed administrative duties for the manufacturing program
  • Maintained the LMS and created tests and projects for the students under direction of the instructors of the program
  • Maintained attendance, progress, completion, graduation data for all students
  • Assisted instruction when main instructors were absent as needed
  • Created informative reports for senior management, presenting findings on program performance in concise yet thorough manner.
  • Developed LMS program from ground up, laying out framework, and defining roles.
  • Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Associates of applied science - Operations Management

Utah Technical University
01.2012

Certification of Manufacturing Operations -

Dixie Technical College
01.2009

Skills

  • PC maintenance and repair
  • Network Administration
  • Security Technician
  • Linux Administration
  • Microsoft office
  • Content management systems
  • Online teaching
  • Operating systems
  • Active listening
  • Remote teaching and customer service

Certification

  • CompTIA Network+ - Computing Technology Industry Association (CompTIA).
  • CompTIA Security+ - Computing Technology Industry Association (CompTIA).
  • CPR/AED Certification
  • CompTIA Certification A+ - Computing Technology Industry Association (CompTIA).
  • Six Sigma Certification - green belt
  • Utah Driver's License
  • AWS Academy Accredited Educator – Amazon Web Services.
  • AWS Certified Cloud Practitioner

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work from home option

Software

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Access

Team Viewer

Linux - Debian systems

Timeline

IT INSTRUCTOR - Dixie Technical College
09.2015 - 07.2024
IT TECHNICIAN - Dixie Technical College
06.2012 - 09.2015
PROGRAM ADMINISTRATOR - Dixie Technical College
03.2010 - 06.2012
Dixie Technical College - Certification of Manufacturing Operations,
Utah Technical University - Associates of applied science, Operations Management

Similar Profiles

CREATE PROFILE
LEE DEVINE