Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lee Edward Eggerson II

Mansfield,USA

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Diligent [Desired Position] with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

27
27
years of professional experience

Work History

Furniture Salesman

Al Perri Furniture
01.1997 - 01.2000

Pastor

Beulah Baptist Church
01.1994 - 01.1997

Furniture Salesman

J.C. Penny
01.1989 - 01.1994

Customer Service Representative

01.1977 - 01.1985
  • Responsibilities: provide excellent customer service experience; provide conflict resolution between customer and company
  • Provide the best customer experience with the company at all costs.

Installer/ repairman

Southwestern Bell Telephone Company
01.1973 - 01.1977
  • Responsibilities: Install new services. Repair existing services

Education

MBA (Magnum Cum Laude) -

Colorado Technical University
Denver, Colorado
01.2022

Skills

  • Exceeding customer expectations
  • Computer proficiency and Microsoft office
  • Meeting sales goals
  • Continuous improvement
  • Product and service sales
  • Sales floor organization
  • Payment processing
  • Product presentation
  • Documentation and reporting
  • Stock replenishment
  • Basic mathematics

Affiliations

  • Freemason
  • Lions Club
  • Rotary International

Timeline

Furniture Salesman

Al Perri Furniture
01.1997 - 01.2000

Pastor

Beulah Baptist Church
01.1994 - 01.1997

Furniture Salesman

J.C. Penny
01.1989 - 01.1994

Customer Service Representative

01.1977 - 01.1985

Installer/ repairman

Southwestern Bell Telephone Company
01.1973 - 01.1977

MBA (Magnum Cum Laude) -

Colorado Technical University
Lee Edward Eggerson II