Lee Foskey
Cochran,GA
Summary
A people first leader, who achieved significant growth at GEICO, driving a $2 billion increase in homeowners written premium. Expert in operations management and employee development, I foster high-performance cultures and build strong relationships, leading teams to exceed goals and enhance organizational cohesion. Dependable professional with extensive experience supporting executive level management including the Chief Executive Officer. Respected for organizational and interpersonal aptitudes, implementation of strategic initiatives, special project management and results-focused interactions across organization. Strategic in implementing and monitoring progress of important initiatives and actions plans.
Overview
21
21
years of professional experience
Work History
Assistant Vice President / Senior Director
GEICO, Government Employees Insurance
01.2022 - Current
- Oversee the sales operations countrywide for GEICO's 6 billion homeowners written premium. Division includes over 1,000 associates, 2 Directors, and 13 managers. Written Premium increased over 2 billion since taking over the division
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Collaborated closely with Senior Executive Leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
- Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
- Executive mentor to multiple directors across the company and developed leadership development program
- Three Directors in Three years were promoted to the next level
GEICO Insurance Agency Sales and Service Director
GEICO, Government Employees Insurance
12.2019 - 01.2022
- Led a team of service and sales professionals, providing mentorship and guidance to enhance performance and achieve objectives.
- Conducted outreach activities to engage local stakeholders in programs.
- Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
- Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
- Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
- Implemented training programs for staff development, enhancing skills and knowledge for improved overall performance.
GEICO Insurance Agency Sales Director
GEICO, Government Employees Insurance
02.2018 - 12.2019
- Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Hired, trained and built high-performing team of sales representatives.
- Exceeded sales goals through effective time management and resource allocations.
- Delivered consistent results against quarterly targets by monitoring KPIs closely and adjusting tactics as needed.
GEICO Insurance Agency Sales Manager
GEICO, Government Employees Insurance
08.2017 - 02.2018
- Utilized data-driven insights to refine sales approaches, ultimately leading to higher conversion rates among leads generated from various sources.
- Increased agency sales by implementing innovative marketing strategies and fostering strong client relationships.
- Managed a team of sales representatives, providing training and guidance to optimize performance and reach sales targets.
- Provided comprehensive product knowledge to customers, ensuring informed decisions were made during the purchasing process.
- Built relationships with customers and community to establish long-term business growth.
GEICO Billing and Compliance Manager
GEICO, Government Employees Insurance
08.2015 - 08.2017
- Managed compliance efforts, reporting and audits.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Prepared records and data for regular audits.
- Streamlined compliance processes by implementing efficient monitoring systems and tools.
- Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
- Developed and delivered training programs to inform new and current employees about compliance issues.
Emergency Road Service Supervisor
GEICO, Government Employees Insurance
08.2006 - 08.2015
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Monitored team's performance and gave feedback when necessary.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
- Fostered a culture of continuous improvement within the service team, encouraging open communication and collaborative problem-solving to overcome challenges.
GEICO Auto Sales Agent
GEICO
08.2003 - 08.2006
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Education
Master of Arts - Secondary Education
Grand Canyon University
Phoenix, AZ12.2025
Bachelor of Science - Business Management
University of Maryland University College
College Park, MD12.2016
Skills
Program Administration
Goal Setting
Relationship Building
Employee Motivation
Employee Development
Business Leadership
Staff Development
Human Resources
Sound Judgment
Growth planning
Reporting, Meeting Minutes, Records Management
Operations Management
Timeline
Assistant Vice President / Senior Director
GEICO, Government Employees Insurance
01.2022 - Current
GEICO Insurance Agency Sales and Service Director
GEICO, Government Employees Insurance
12.2019 - 01.2022
GEICO Insurance Agency Sales Director
GEICO, Government Employees Insurance
02.2018 - 12.2019
GEICO Insurance Agency Sales Manager
GEICO, Government Employees Insurance
08.2017 - 02.2018
GEICO Billing and Compliance Manager
GEICO, Government Employees Insurance
08.2015 - 08.2017
Emergency Road Service Supervisor
GEICO, Government Employees Insurance
08.2006 - 08.2015
GEICO Auto Sales Agent
GEICO
08.2003 - 08.2006
Master of Arts - Secondary Education
Grand Canyon University
Bachelor of Science - Business Management
University of Maryland University College
Similar Profiles
Ted ChangTed Chang
Insurance Claims Specialist at GEICO, Government Employees InsuranceInsurance Claims Specialist at GEICO, Government Employees Insurance
Jessica GreerJessica Greer
Telephone Claims Representative at GEICO, Government Employees InsuranceTelephone Claims Representative at GEICO, Government Employees Insurance
Julisa VillalobosJulisa Villalobos
Licensed Insurance Agent at GEICO, Government Employees InsuranceLicensed Insurance Agent at GEICO, Government Employees Insurance
Angela RossAngela Ross
Claims Adjuster at GEICO, Government Employees InsuranceClaims Adjuster at GEICO, Government Employees Insurance
Austin LongAustin Long
Customer Service Agent at GEICOCustomer Service Agent at GEICO