Lee Gonzalez
Harlingen,TX
Summary
Experienced Technical Lead with a demonstrated history of working in the telecommunications industry. Strong engineering professional skilled in Customer Service, Security Alarm, Access Control, Voice over IP (VoIP), Sales, Business Process Improvement, and Inspection.
Dedicated Fire Alarm Technician who is able to do installation maintenance and repair work. Adept at diagnosing and solving a problem working with customers to solve alarm issues and helping customers to understand their fire alarm systems. Specializes in residential and small business installations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Company Owner
United Fire & Security
01.2016 - Current
- Developed long-term relationships with key clients, vendors and service providers.
- Managed day-to-day business operations.
- Managed 4 employees by supervising daily tasks.
- Built a strong network of industry contacts to facilitate business growth, explore joint ventures, and secure valuable partnerships.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Reduced false alarms through careful placement and selection of devices in the design process.
- Maintained up-to-date knowledge of codes, regulations, and technology advancements related to fire alarm systems and their design.
- Reviewed existing building plans for potential conflicts or issues that could impact the effectiveness of proposed fire alarm systems.
- Addressed client concerns promptly, working closely with them to find satisfactory solutions while maintaining professional relationships.
- Developed custom fire alarm designs tailored to specific client needs and building requirements.
- Identified opportunities for cost savings without compromising safety or functionality by selecting appropriate materials and equipment during the design phase.
- Conducted comprehensive site surveys to gather necessary information for accurate design work.
Access Control Specialist
United Fire & Security
01.2016 - Current
- Developed customized training materials for facility staff on proper access control procedures, contributing to heightened awareness and adherence to company policies.
- Enhanced security by implementing access control systems and procedures in various facilities.
- Maintained compliance with industry regulations by staying current on relevant legislation pertaining to access control systems and data protection standards.
- Offered timely maintenance and repair of security systems equipment, ensuring optimal functionality at all times.
- Performed troubleshooting tasks on faulty hardware components related to door locking mechanisms or card reader devices.
- Improved employee safety by conducting thorough risk assessments and developing appropriate access control measures.
Project Manager
Strong Tower Technologies
03.2015 - 12.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored project performance to identify areas of improvement and make adjustments.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
Lead Technician
All American Security
01.2001 - 04.2015
- Tested components and systems to evaluate performance and identify concerns.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Drafted preventive maintenance schedule to support equipment longevity.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
Lead Installer
Simplex Grinell
01.1999 - 02.2001
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site.
- Installed and tested fire detection.
- Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
- Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
- Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
- Identified and reported fire code non-conformance issues to senior personnel and safety inspectors.
- Educated clients about the importance of regular maintenance checks to ensure the continued functionality of their fire alarm systems.
- Enhanced safety by installing and maintaining fire alarm systems in commercial and residential properties.
- Optimized system performance by keeping up-to-date with industry trends in fire prevention technology.
- Identified potential issues before they became costly problems through regular inspection of installed fire alarm systems.
- Demonstrated expertise in various types of fire alarm systems, including addressable, conventional, and wireless configurations.
Education
Houston Community College
Houston, TxSkills
- Ability to be a leader
- Good Punctuality
- Microsoft PowerPoint, Excel and Word
- Ability to train employees
- Effective team leader
- Superb surveillance skills
- Legible report writing
- Wireless technology
- Keen observer
- Safety and security
- Security camera monitoring
- Emergency Response
- Multitasking abilities
- Schedule creation
- Schedule management
- Ability to schedule employees
- Schedule and calendar management
- Inventory Tracking
- Attendance tracking
- Computer skills
Certification
Texas Fire Alarm License
Fire Extinguisher License
Security Alarm Installer
Hochiki Firenet Plus
Silent Knight 5820
Life Safety Code
Fire Alarm Planning Superintendent
Certified Alarm Tech Level 1
Certified Fire Alarm Technician -Level II (Cfat)
Certified Fire Alarm Designer Level III
Fire Alarm Installation Methods
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Company Owner
United Fire & Security
01.2016 - Current
Access Control Specialist
United Fire & Security
01.2016 - Current
Project Manager
Strong Tower Technologies
03.2015 - 12.2018
Lead Technician
All American Security
01.2001 - 04.2015
Lead Installer
Simplex Grinell
01.1999 - 02.2001
Houston Community College