Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jocelyn Halls

Silverdale

Summary

Dynamic and dependable Store Associate with a proven track record at Navy Exchange, excelling in customer service and inventory management. Recognized for enhancing workflow efficiency and fostering teamwork. Skilled in problem-solving and maintaining a clean, organized environment, consistently exceeding performance goals while ensuring customer satisfaction. Fluent in Tagalog, enhancing communication with diverse clientele.

Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Knowledgeable Store Associate, with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.

Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

4
4
years of professional experience

Work History

DECA Team Member

DECA Commissary
12.2024 - Current
  • Assisted team members with daily tasks, fostering collaboration and efficiency.
  • Learned safety protocols and operational procedures to maintain workplace standards.
  • Supported inventory management by organizing stock and ensuring availability of supplies.
  • Contributed to maintaining cleanliness and organization in work areas for optimal workflow.
  • Engaged in training sessions to enhance knowledge of products and services offered.
  • Collaborated with colleagues to streamline processes, improving task completion times.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Store Associate

Navy Exchange
06.2024 - 11.2024
  • Assisted customers with product inquiries, ensuring satisfaction and prompt service.
  • Stocked shelves and organized displays to enhance product visibility and accessibility.
  • Operated point-of-sale system efficiently, handling transactions with accuracy and speed.
  • Maintained cleanliness and organization of sales floor, contributing to a positive shopping environment.
  • Provided support in inventory management by conducting regular stock checks and reporting discrepancies.
  • Adapted quickly to changing priorities, demonstrating flexibility in fast-paced retail environment.
  • Engaged in ongoing training to enhance product knowledge and customer service skills.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
  • Coordinated with other departments to ensure product availability for promotions, optimizing sales opportunities.
  • Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
  • Participated in weekly team meetings to discuss targets and strategies, fostering collaborative work environment.
  • Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Maintained tidy and organized store to comply with cleanliness standards.

Store Associate

Peninsula Services Commissary Store Workers
02.2024 - 06.2024
  • Assisted customers with product selection, ensuring positive shopping experiences.
  • Maintained store cleanliness and organization, enhancing overall customer satisfaction.
  • Stocked shelves and arranged merchandise according to visual merchandising standards.
  • Conducted inventory management tasks, including restocking and tracking product availability.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Participated in training sessions to stay updated on product information and company policies.
  • Collaborated with team members to execute promotional events, leading to increased sales.
  • Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
  • Conducted regular inventory audits to ensure stock levels were accurate and to identify discrepancies.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
  • Coordinated with other departments to ensure product availability for promotions, optimizing sales opportunities.
  • Participated in weekly team meetings to discuss targets and strategies, fostering collaborative work environment.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Maintained tidy and organized store to comply with cleanliness standards.

Store Associate

Dollar Tree
07.2021 - 11.2023
  • Operated point-of-sale systems efficiently to process transactions accurately.
  • Collaborated with team members to meet daily sales goals and improve service quality.
  • Handled customer inquiries and resolved issues promptly, fostering loyalty and repeat business.
  • Participated in promotional events, effectively communicating product features to customers.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Answered questions about store policies and addressed customer concerns.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
  • Maintained clean and inviting store environment, encouraging longer visits from customers.
  • Supported store security measures by reporting suspicious activities, contributing to safe shopping environment.
  • Utilized product knowledge to offer alternatives when specific items were out of stock, maintaining potential sales.
  • Increased foot traffic with effective storefront merchandising and creative displays.
  • Provided feedback to management on customer needs and product popularity, informing purchasing decisions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Assisted customers with product selection, ensuring positive shopping experiences.
  • Maintained store cleanliness and organization, enhancing overall customer satisfaction.
  • Stocked shelves and arranged merchandise according to visual merchandising standards.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Participated in training sessions to stay updated on product information and company policies.
  • Assisted in setting up in-store displays and signage for seasonal promotions, attracting customer attention.
  • Conducted regular inventory audits to ensure stock levels were accurate and to identify discrepancies.
  • Trained new associates in customer service protocols, enhancing team efficiency and consistency.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Participated in weekly team meetings to discuss targets and strategies, fostering collaborative work environment.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Maintained tidy and organized store to comply with cleanliness standards.

Education

High School Diploma -

Luis Bernardo Memorial High School
Luisiana Laguna Philippines
03-1998

Skills

  • Attention to detail, Positive attitude, Teamwork and collaboration, Problem-solving, Clear communication, Task prioritization

  • Following instructions

  • Cleaning

  • Leadership qualities

  • Workplace safety

  • Heavy lifting

  • Creativity and innovation

  • FLUENT IN TAGALOG

  • Materials staging

  • Willingness to learn

  • Workflow optimization

  • Dependability and reliability

  • Active listening

  • Time management

  • Multitasking Abilities

  • Organizational skills

  • Decision-making

  • Teamwork

  • Problem-solving abilities

  • Reliability

  • Team collaboration

  • Team leadership

Languages

Tagalog

Timeline

DECA Team Member

DECA Commissary
12.2024 - Current

Store Associate

Navy Exchange
06.2024 - 11.2024

Store Associate

Peninsula Services Commissary Store Workers
02.2024 - 06.2024

Store Associate

Dollar Tree
07.2021 - 11.2023

High School Diploma -

Luis Bernardo Memorial High School

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