Summary
Overview
Work History
Education
Skills
Timeline
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Lee Hamilton

Lexington,KY

Summary

Adept at ensuring patient confidentiality and streamlining processes, I enhanced patient registration efficiency at UK Healthcare and excelled in multitasking across diverse roles. My keen attention to detail and proficiency in healthcare software significantly improved service delivery, achieving a seamless customer experience and fostering trust.

Professional clerical expert with strong background in healthcare administration. Known for reliability and adapting to changing needs, ensuring seamless team collaboration and achieving results. Skilled in medical record management, patient scheduling, and data entry, with exceptional communication and organizational abilities.

Overview

18
18
years of professional experience

Work History

Patient Clerical Assistant

UK Healthcare
11.2017 - Current
  • Ensured strict adherence to HIPAA regulations, maintaining confidentiality of sensitive patient information.
  • Streamlined patient registration process, resulting in reduced wait times for patients.
  • Collaborated with interdisciplinary care teams to provide comprehensive support for all aspects of patient care coordination.
  • Facilitated seamless communication between healthcare providers and patients through effective written and verbal correspondence.

Bank Teller

Whitaker Bank
06.2015 - 10.2017
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Assistant Coordinator

Department for Local Government
04.2011 - 05.2015
  • Coordinated cross-functional teams to ensure timely project completion and goal alignment.
  • Improved stakeholder engagement through Slack, fostering efficient communication and feedback loops.
  • Held regular client meetings to discuss project progress and address concerns.
  • Authored technical documentation, improving product usability and developer onboarding.

Associate

Walgreens
05.2007 - 04.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

No Degree - Business Administration

Kentucky State University
400 East Main St Frankfort KY 40601

No Degree - Business Administration

Sullivan University
2355 Harrodsburg Rd Lexington 40504

High School Diploma -

Franklin County High School
1100 E Main St Frankfort Ky 40601
05-2007

Skills

  • Patient confidentiality
  • Scheduling appointments
  • Insurance verification
  • Accuracy and precision
  • Healthcare software
  • Attention to detail
  • Patient care
  • HIPAA regulations
  • Multitasking and organization
  • Computer skills
  • HIPAA compliance

Timeline

Patient Clerical Assistant

UK Healthcare
11.2017 - Current

Bank Teller

Whitaker Bank
06.2015 - 10.2017

Assistant Coordinator

Department for Local Government
04.2011 - 05.2015

Associate

Walgreens
05.2007 - 04.2013

No Degree - Business Administration

Kentucky State University

No Degree - Business Administration

Sullivan University

High School Diploma -

Franklin County High School

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Lee Hamilton