Lee Hartvigsen
Bettendorf,IA
Summary
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering over 30 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Dedicated transportation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Successful Owner/Operator with expertise in the trucking industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
33
33
years of professional experience
Work History
Owner Operator
Tucker Freight Lines
08.2021 - 04.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Owner Operator
Decker Truck Line, Inc.
04.2012 - 08.2021
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Owner Operator
Borderline, Inc.
03.2001 - 03.2012
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Assessed income and expenses and adapted plans to improve profit levels.
Education
High School Diploma -
Davenport West High School
Davenport, IA06.1984
Skills
- Operations Management
- Documentation And Reporting
- Business Planning
- Negotiation
- Relationship Management
- DOT Compliance
- Equipment Operation
- Dependable and reliable
- Vehicle inspections
- Accurate record keeping
- Safe Driving Practices
- Load security
- Route Planning
- Vehicle Maintenance
- Desktops, Laptops, and Mobile Devices
- Sound Judgment
- Relationship Building
- Customer Service
- Tractor-trailer driving specialist
- Class A Commercial Driver's License
- Clean MVR
- Route Management
- Strong Work Ethic
Timeline
Owner Operator
Tucker Freight Lines
08.2021 - 04.2024
Owner Operator
Decker Truck Line, Inc.
04.2012 - 08.2021
Owner Operator
Borderline, Inc.
03.2001 - 03.2012
High School Diploma -
Davenport West High School