Lee James
Mobile
Summary
Customer service and sales professional prepared to drive impactful results. Proven ability to foster strong client relationships, resolve issues efficiently, and adapt to evolving needs. Skilled in communication, problem-solving, and teamwork, ensuring reliable collaboration and goal achievement.
Overview
14
14
years of professional experience
Work History
Container Unloader
Walmart Distrubtion
06.2024 - 02.2025
- Communicated effectively with supervisors and colleagues, providing updates on progress and addressing any issues promptly.
- Collaborated with team members to unload containers in a timely manner, supporting overall workflow.
- Minimized workplace accidents by adhering to safety guidelines and protocols during all operations.
- Enhanced team morale through positive attitude and strong work ethic, contributing to a supportive work environment.
- Reduced damage incidents by handling cargo carefully and following established guidelines for fragile items.
Sales Assistant
Dillards Department Store
08.2023 - 05.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Container Unloader
Walmmart Distribution
11.2020 - 08.2023
- Communicated effectively with supervisors and colleagues, providing updates on progress and addressing any issues promptly.
- Collaborated with team members to unload containers in a timely manner, supporting overall workflow.
- Minimized workplace accidents by adhering to safety guidelines and protocols during all operations.
- Enhanced team morale through positive attitude and strong work ethic, contributing to a supportive work environment.
Salesperson
RTS Group Inc.
06.2011 - 11.2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Education
Associate of Business Administration - Business Administration
Earle C.Clement Job Corp
Morganfield, KY02-2004
Associate of Science - Electronic Engineering
Remington College
Mobile, AL02-2003
High School Diploma -
John S. Shaw
Mobile, AL05-2002
Skills
- Heavy lifting proficiency
- Warehouse safety
- Loading and unloading
- Pallet jack handling
- Package handling
- Workplace safety
Timeline
Container Unloader
Walmart Distrubtion
06.2024 - 02.2025
Sales Assistant
Dillards Department Store
08.2023 - 05.2024
Container Unloader
Walmmart Distribution
11.2020 - 08.2023
Salesperson
RTS Group Inc.
06.2011 - 11.2020
Associate of Business Administration - Business Administration
Earle C.Clement Job Corp
Associate of Science - Electronic Engineering
Remington College
High School Diploma -
John S. Shaw
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