Lee James
Buffalo
Summary
Looking for a full-time career in the automotive field or customer service. I have many certifications that will make me a great candidate for the job. Willingness to take on added responsibilities to meet team goals. Hardworking, experienced employee with great communication, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Technician
Pep Boys
Orchard Park
08.2024 - Current
- Performed scheduled maintenance services, such as oil changes, tire rotations, and brakes.
Car Detailer
716 Limousine
Buffalo
06.2024 - 08.2024
- Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.
- Organized and managed travel itineraries for passengers, including scheduling stops along the route.
Driver
Transport Clients To Appointments
01.2018 - 03.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicle.
Customer Service Representative
Fiserv
02.2017 - 01.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Educated customers on various financial products, empowering them to make informed decisions and improve their financial health.
Education
GED -
University of Buffalo
Buffalo, NY06.2014
Some College (No Degree) - Architectural Engineering
Erie Community College
Buffalo, NYSkills
- Vehicle maintenance
- Vehicle inspection
- Brake inspection
- Customer service
- Time management
- Oil change
- Tire rotation
- Vehicle maintenance
Certification
- Certificate of training for Snap-ON Eco Plus Refrigerant Station
- Certified RMS Technician
- Certificate of Training for The John Bean Prism Aligner System
- Certificate of Training for The Snap on Air/Electric Tire Changer
- Certificate of Training for The Snap on computer wheel balancer
- Certificate of Training for The Snap on Coolant recovery exchange
- Certification in Automotive Service Maintenance and Light Repair\
All certification received at Greater Altoona; Career & Technology Center
Skills
- Brake system inspection and repair
- Preventive maintenance
- Team collaboration and leadership
- Time management & ability to work independently
Education
Obtained GED from University of Buffalo.
Timeline
General Technician
Pep Boys
08.2024 - Current
Car Detailer
716 Limousine
06.2024 - 08.2024
Driver
Transport Clients To Appointments
01.2018 - 03.2020
Customer Service Representative
Fiserv
02.2017 - 01.2018
GED -
University of Buffalo
Some College (No Degree) - Architectural Engineering
Erie Community College
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