Lee Justice Bauer

• Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
• Recruited and trained new volunteers on volunteer program goals and objectives.
• Worked with program teams to identify and match volunteers with appropriate activities.
• Managed and tracked volunteer hours and progress to support accurate documentation.
• Created an eTraining program for volunteers to learn skills or get a refresher.

Job Type: 37 hours per week, Full Time

• Advocates for mental health and wellbeing of clients.
• Checks inventory for required supplies and made lists for needed grocery items.
• Documents client activities, behaviors, and health
• Manages daily household tasks such as cleaning, cooking, and picking up the mail.
• Provides knowledgeable and compassionate service in response to client questions and concerns.
• Processes financial documents, driving logs, expense reports and invoices.

Job Type: 37 hours per week, Full Time

• Championed children's health and motivated community members to support life-altering initiatives.
• Cultivated relationships and fostered generosity to secure regular donations to cause.
• Engaged directly with public, shared incredible missions and accomplishments of Boston Children's Hospital to create an understanding for how they can help.

Job Type: 37 hours per week, Full Time

• Dispatched medical codes and completed the corresponding paperwork.
• Effectively handled 200-325 calls daily ranging from transfers, paging, or leaving messages.
• Logged telephone system outages and problems to facilitate swift repairs.
• Utilized software, scripts, and tools appropriately to follow set communication guidelines and established workflows in addressing caller needs.

Job Type: 40 hours per week, Full Time

• Analyzed customer wants, needs, and constraints to make satisfying sales.
• Calculated conversion rates to ensure that team stays on track to meet sales goals.
• Corresponded with over 200 clients per month to turn leads to sales.
• Facilitated training of new team members.
• Scheduled appointments for clients to meet with sales person.
• Spearheaded phrasing for scripts and responses to ensure engagement with clients.

Job Type: 40 hours per week, Full Time

• Oversaw recruiting, interviews and new employee hiring.
• Processed incoming mail and packages and placed envelopes in bins for employees.
• Scheduled appointments, meetings and events for management staff.
• Tracked project performance data to generate reports and keep management informed of important trends.

Job Type: 40 hours per week, Full Time

• Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
• Collaborated with management to determine key tasks and delegate to staff members.
• Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
• Optimized workflow by making stocking the freezer and cooler easier.
• Protected store assets by assisting with audits, routine cycle counts and physical inventory.
• Supervised bank deposits and security procedures to support store opening and closing.

Job Type: 30 hours per week, Part Time

• Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
• Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
• Developed extensive product knowledge, growing revenue and building consumer base.
• Protected store assets by assisting with audits, routine cycle counts and physical inventory.
• Worked with store management to create sales and advertisements both within the store and on social media.

Job Type: 35 hours per week, Part Time

• Maintained exceptional standards of customer service during high-volume, fast-paced operations.
• Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company protocols.