Lee Kellaway
North Tonawanda
Summary
Results-driven Associate Director with expertise in staff training, regulatory compliance, and project management. Proven ability to enhance team collaboration and implement innovative solutions for operational efficiency. Dynamic professional with a strong background in commercial maintenance operations. Skilled in leading training sessions and fostering a productive team environment, ensuring compliance with regulations while driving process improvements that enhance service delivery. Proficient in managing projects and overseeing operations, ensuring compliance and effective communication across teams. Known for implementing process improvements that drive efficiency and enhance stakeholder relationships.
Overview
11
11
years of professional experience
Work History
Associate Director of Commercial Maintenance
Aspire Of WNY
2356 North Forest Getzville
02.2024 - Current
- Managed staff training sessions to ensure compliance with regulatory standards and best practices.
- Developed training programs for existing staff members as well as new hires.
- Developed team atmosphere to drive supportive and productive work environment.
- Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
- Participated actively in decision making processes at a high level within the organization.
- Identified opportunities for improvement in processes, procedures, systems and services.
- Conducted meetings to lead discussions as subject matter expert on assigned projects.
- Participated in staff meetings, working groups or task forces to implement strategic initiatives.
- Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.
- Oversaw day-to-day operations of the Housekeeping, Landscaping/Snow, and Commercial Maintenance Department, including personnel management, program development, and implementation.
- Implemented innovative solutions for difficult problems encountered by the department.
- Managed recruitment process for new employees including conducting interviews, evaluating resumes, making job offers.
- Evaluated performance of subordinates through regular feedback sessions and annual reviews.
- Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
- Co-chair the Directors Committee, Chair the Security and Fire Safety Committee and member of the Emergency Planning Committee
- Engaged in ongoing professional development by attending seminars or conferences.
- Provided guidance and support to staff in order to maximize their performance.
- Conducted regular meetings with staff members to review progress on goals and objectives.
- Maintained positive relationships with vendors and external partners to support business resilience efforts.
- Supervised junior staff, providing guidance and professional development opportunities.
- Facilitated team meetings to discuss progress and address challenges.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assisted with RFP's, Bidding, and LSP for projects.
Assistant Director of Facilities
OLV Human Services
Lackawanna
02.2015 - 02.2024
- In charge of snow removal for all of the facilities, special projects, vendors, bid packages, grants, fleet management, and work orders, making sure that all of the facilities and grounds are well maintained and safe for the staff and clients, supervise maintenance staff, and handle off-hour emergencies. I am familiar with most regulations for OCFS, OPWDD, OMH, HUD, SED, RTF, ITP, and temporary foster care facilities. OSHA trained for asbestos, 5310 certified.
- Oversaw facility inspections to identify maintenance needs and prioritize repairs.
- Assisted in budgeting processes for facility maintenance and upgrades at OLV Human Services.
- Scheduled preventative maintenance services for equipment such as boilers, chillers.
- Evaluated existing facilities to identify areas in need of improvement or repairs.
Education
High School Diploma -
Savona Central School
Savona, NY06-1983
Skills
- Staff training
- Process improvement
- Project management
- Vendor relations
- Regulatory compliance
- Customer service
- Team collaboration
- Performance evaluation
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Staff scheduling
- Reporting and documentation
- Organizational development
- Relationship building
- Hiring and training
- Decision-making
- Work Planning and Prioritization
- Verbal and written communication
- Schedule coordination
- Contract management
References
References available upon request.
Timeline
Associate Director of Commercial Maintenance
Aspire Of WNY
02.2024 - Current
Assistant Director of Facilities
OLV Human Services
02.2015 - 02.2024
High School Diploma -
Savona Central School