Lee Khan
Arlington,VA
Summary
Self motivated Project Manager with attention to detail, use to managing complex and challenging projects from start to finish. Skilled in understanding customer desires and meeting their needs. Team leader with strong communication skills, solid work ethic, with history of getting results. Professional and dependable project manager/coordinator with more than five years of experience. Able to effectively deal with a wide range of issues. Profundity, knowledge, saving time, and the cost are valuable resources for a company's success. Looking forward to learning and growing.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Project Manager
MWM Restoration
Chantilly, VA
07.2018 - Current
- Fostered relationships with 2 new vendors to promote positive working relationships.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Provided management for internal personnel, contractors and vendors.
- Reined in project costs while meeting key milestones.
- Developed and initiated over 100 projects a year, managed costs, and monitored performance.
- Oversaw high profile projects for by planning, designing, and scheduling phases, for Senators and Professional coaches.
- Identified plans and resources required to meet project goals and objectives.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Orchestrated projects within strict time frames and budget constraints by solving complex problems and working closely with senior leaders.
Account Manager
NTL Technology Leasing
Dulles, VA
04.2013 - 06.2018
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
- Introduced new processes to improve account and market tracking for better data analysis.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Oversaw new business development and customer servicing.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-specific terms.
- Liaised between account holders and various departments.
- Educated clients on new Equipment & Software and updated account information to maintain high standards of client service.
Project Manager
Acepoint Consulting, LLC
Fairfax, VA
10.2008 - 03.2013
- Developed and initiated projects, managed costs, and monitored performance.
- Managed and operated entire process from start to end, from small home improvement projects to larger new construction projects
- Reviewed plans and specifications and evaluated subcontractors
- Determined project schedule and supervised team and Subcontractors
- Maintained within 10% of budget, 90% of project completion time for all wiring and cabling for 41 new general quarters on Bolling Air Force Base
- Submitted proposal bids for projects, Developed budget cost control strategies to live with budget funding cost plan
Asset Protection Manager
LK Property Management
Fairfax, VA
10.2008 - 03.2013
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed and operated all aspects of property management for 14 elegant residential properties with a combined worth of about 5 Million, included maintenance and training and maintaining effective, productive working relations with all supported organizations
- Effectively handled all aspects of tenant responsibilities; screening, leasing, emergencies, move-ins/outs. Kept accurate and impressive financial statements, files, taxes and created a portfolio for investors
Loan Officer
Pinnacle Financial
Gaithersburg, MD
05.2004 - 08.2008
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Developed and maintained relationships with local real estate agents.
- Maintained strict confidentiality of bank records and client information.
- Advised clients on mortgage, education and personal loans.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Personnel Administration Specialist
US Army
FT. Lee, VA
11.1998 - 08.2002
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Facilitated employee termination process and performed employee exit interviews to relay pertinent information to appropriate personnel.
- Ran SIDPERS System - Army computer automated systems for logistics support
- Prepared and monitored soldier requests for I.D. cards and tags, leaves of absence, and passes
- Organized, maintained, and reviewed personnel records. Entered and retrieved personnel information—processed recommendations for awards, decorations, coordinated awards ceremonies
Education
High School Diploma -
T.C. Williams High School
Alexandria, VAAutomated Personnel Administration
US Army
Fort Jackson, SCSkills
- Budgeting
- Residential construction
- Attention to Detail
- Customer Service
- Teamwork
- Project planning and development
- Project Estimation and Bidding
- Project Management
- Adaptability
- Communication
- Honesty
- Customer Relationship Management
Certification
SIDPERS
Water Damage Restoration
Applied Microbial Remediation
Applied Structual Drying
Accomplishments
- Documented and resolved Bad Mitigation by another company which led to $200K Mold Remediation.
- Returned $90K Check to insurance company, that they mistakenly over paid by $75K
- Received bonus for 7 months of increasing sales
- Created spreadsheet listing all Jobs from 3 sources, providing full list in one place, company never had before, then implemented new software - Restoration Manager
- Resolved product issue through consumer testing.
Timeline
Project Manager
MWM Restoration
07.2018 - Current
Account Manager
NTL Technology Leasing
04.2013 - 06.2018
Project Manager
Acepoint Consulting, LLC
10.2008 - 03.2013
Asset Protection Manager
LK Property Management
10.2008 - 03.2013
Loan Officer
Pinnacle Financial
05.2004 - 08.2008
Personnel Administration Specialist
US Army
11.1998 - 08.2002
High School Diploma -
T.C. Williams High School
Automated Personnel Administration
US Army