Lee Massangale
Conway,AR
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Virtual Property Management
HappyCo
01.2022 - 08.2023
- Efficiently assisted service workers, and property managers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Resident Manager
Pacific Village Condominiums
11.2020 - 08.2021
- Responded to Common Area Maintenance (CAM) inquiries.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Advertised on internet ad forums and obtained potential residents through lead generation.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Maintenance Manager
Pinnicale
11.2019 - 07.2020
- Managing Of staff, and Vendors, helping conduct various Fire and safety Inspections,
- Assisting in safety meetings, and tests, so that the building is up to code
- Finalizing Vendor scope of work bids, and contracts, properly, conducting unit move out inspections
- Ordering, and keeping track of Maintenance supplies, and scheduling unit turns for Maintenance staff, and vendors, while also, helping to Maintain, the property budget.
- My daily duties, involved Scheduling and preparing units for turns, with various vendors, managing other employees, and ensuring work orders were resolved in a timely fashion.
- Provided guidance to management regarding project bids for onsite improvements.
Maintenance Manager
Holland Residential
10.2017 - 09.2019
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Negotiated contracts with vendors for cost-effective materials procurement.
Maintenance Supervisor
Greystar Property Management
09.2014 - 10.2017
- My daily duties, involved Scheduling and preparing units for turns, with various vendors, managing other employees, and ensuring work orders were resolved in a timely fashion.
Assistant Manager
Charbonneau Apartments
12.2013 - 06.2014
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Showed apartments to potential tenants and answered questions regarding community.
Education
Certificate Property Management Management, and Real Estate Construction, and Investment Counting Education Of Property -
Rockwell institute
Seattle, WACertificate - Data Analyst
Google Career Cetificate
California04.2023
Soph. Advertising/ Communication
Central Baptist College
Conway, AR1994
Diploma - undefined
Conway High School
Conway, AR1992
Skills
- Basic computer skills, Word, Excel, Yardi, Onsite, AMSI, One Drive,Task, Dial Pad, KPI Spread sheet, stream
- Basic electrical certificate
- Learning and receiving fair housing laws certificate, and other courses
- Employee Performance Evaluations
- Staff Management
- Preventive Maintenance
- Employee Scheduling
- Crew Coordination
- Equipment Troubleshooting
- Team Supervision
- Inventory Monitoring
- Emergency Response
- Property valuation
- Payroll Administration
- Data inputting
- Regulatory Compliance
- Statutory Reporting
- Customer Relations
- Administrative Support
- Payroll Management
- Invoice balancing
- MS Office Suite
- Quickbooks
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [6 staff members.
- Collaborated with team of 6 in the development of Property Appearance. Timely response to work orders, and conducted preventative maintenance on water pump distribution, and monitoring property Generator.
Certification
- Data Analytics License - Ciertificate
Timeline
Virtual Property Management
HappyCo
01.2022 - 08.2023
Resident Manager
Pacific Village Condominiums
11.2020 - 08.2021
Maintenance Manager
Pinnicale
11.2019 - 07.2020
Maintenance Manager
Holland Residential
10.2017 - 09.2019
Maintenance Supervisor
Greystar Property Management
09.2014 - 10.2017
Assistant Manager
Charbonneau Apartments
12.2013 - 06.2014
Certificate Property Management Management, and Real Estate Construction, and Investment Counting Education Of Property -
Rockwell institute
Certificate - Data Analyst
Google Career Cetificate
Soph. Advertising/ Communication
Central Baptist College
Diploma - undefined
Conway High School
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