Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lee Maye

Baton Rouge,LA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

12
12
years of professional experience
1
1
Certification

Work History

DCT 2

Immunotek Bio Centers
Baton Rouge, LA
03.2023 - 03.2024

-Donor registration and screening

-Ensured a positive donor experience through exceptional customer service

-Managed and operated donor booths efficiently

-Cleaned and broke down donor booths at night.

-Monitored donors on the donor floor

-Successfully executed PCS machine setups and effectively performed donor disconnects

-Processed and labeled donor samples.

-Entered all required information into the system

Donor Processor

ADMA BioCenters
Hammond, LA
09.2022 - 03.2023

-Implemented procedures to register and screen potential donors.

-Managed and operated donor booths

-Performed nighttime cleanup and disassembly of donor booths

-Used my excellent customer service skills to make sure every donor’s experience was awesome and comfortable from beginning to end

Administrator

Leotran Property Services
Ethel, LA
08.2018 - 12.2021

-Managed AP, AR and Payroll for company grossing $500,000 per year

-Efficiently handled high volume of incoming calls, ensuring prompt and accurate routing to appropriate personnel

-Engaged in joint efforts with owner to secure job contracts through bid proposals

-Maintained and organized employer records, ensuring validity and currency of all licenses.

Customer Service /Inside Sales Representative

V Watts Furniture
Livingston, LA
10.2016 - 07.2018

-Provided outstanding support to guests throughout their shopping experience, ensuring their needs were met. Helped individuals affected by the 2016 flood find furniture solutions to rebuild their lives.

-Served as a knowledgeable resource for customers, promptly addressing their inquiries and resolving any concerns by staying updated on product information.

-Maintained a warm and welcoming attitude in order to provide an atmosphere where customers felt comfortable and appreciated

-Finalized purchases using debit, credit and/or cash transactions

-Reconciled cash register with tickets that were written up every day

Bookkeeper/Office Administrator

Leotran Armored Security
Baton Rouge, Louisiana
10.2011 - 12.2015

-Organized and maintained all company expense records using Quickbooks Accounting System

-Managed AP, AR and Payroll for company grossing $1,000,000 per year

-Coded accounting entries

-Organized and maintained all company records, always making sure to keep confidentiality rules and regulations as a top priority

-Ensured the validity of all necessary company and employee licenses

Education

Some College (No Degree) - Psychology

Southeastern Louisiana University
Hammond, LA

Skills

  • Customer service
  • Problem Solving
  • Quick Learner
  • Work well alone or with others
  • Attention to Detail
  • Customer Relationship building
  • Upselling and Cross-Selling

Certification

  • CLIA License issued December 2023
  • CPR/AED Certified since March 2024

Timeline

DCT 2

Immunotek Bio Centers
03.2023 - 03.2024

Donor Processor

ADMA BioCenters
09.2022 - 03.2023

Administrator

Leotran Property Services
08.2018 - 12.2021

Customer Service /Inside Sales Representative

V Watts Furniture
10.2016 - 07.2018

Bookkeeper/Office Administrator

Leotran Armored Security
10.2011 - 12.2015

Some College (No Degree) - Psychology

Southeastern Louisiana University
Lee Maye