Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Highly effective at reviewing and validating data, conducting complex reviews and assessing program operations.
Overview
16
16
years of professional experience
Work History
Operation & Compliance Superintendent/GS11
Indiana Air National Guard
Terre Haute, IN
09.2021 - Current
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to ever changing demands.
Review squadron program implementation plans to assess risk and feasibility.
Analyze program data to provide input for key decision making and strategic planning.
Develops goals and objectives that integrate organizational, supply, transportation and fuels objectives.
Assists in formulating policies, concepts, and procedures to ensure that effective operation is maintained using personnel, equipment, and funding to support mission success.
Provides management oversight of training, quality assurance and resource advisement programs to ensure effectiveness of squadron enlisted on-the-job-training programs.
Maintain knowledge of functional manpower requirements and documents, manning levels, and work with respective flight leadership to address staffing concerns.
Ensures coordination with Global Logistics Support Center and Major Command (MAJCOM) funds managers on preparation and submission of General Support Division operating budget.
Develops and implements plans and methods to ensure optimum logistical support for financial operating programs within Operation & Maintenance (O&M), and Stock Fund.
Quality Assurance Manager\TSgt
Indiana Air National Guard
Fort Wayne, IN
12.2019 - 08.2021
Assist, train and evaluate local quality assurance inspectors (QAE) on their roles and responsibilities as inspectors.
Coordinate with squadron leadership to ensure local inspection program policies are being followed.
Research and develop inspection practices to guide QAEs through inspection process, helping track trends and avoid repeat write-ups.
Independently assess squadron programs and capabilities, ensuring legal and regulatory requirements are met.
Enforce regulation and local polices, recommending changes to better suit needs and concerns while staying within developed guidelines.
Assist in scheduling, planning and execution of inspections, observations, and exercises at organizational level,
Analyze data from multiple sources to report deficiencies and trends.
Assist leadership in developing corrective action plan for write-ups, advising Squadron Commander of local failures.
Aid in developing inspection guidelines for exercises based on analyzed data.
Material Handler/WG06
Indiana Air National Guard
Fort Wayne, IN
10.2016 - 12.2019
Analyze Due-In and Due-out reports, delinquent document listing and clear outdated records quarterly, clearing outdated documents daily.
Managed mobility warehouse, accounting for $2 million valued assets; conducting quarterly inventory, ensuring available IPE assets for +1000 base personnel.
Plan and forecast inventory operations, accounting for shelf life assets and ensuring asset availability for deploying members based on reporting instructions.
Supervise, direct and assessed Airman on warehouse operations and conducted upgrade training for new Airman.
Verify MICAP listing and update maintenance activities of status of expedited assets.
Armorer for weapon storage, inventory and prepare weapons for issuing and return during deployment operations.
Process warehouse functions, pulls and put-away utilizing FIFO method.
Assure proper storage of supply and equipment items, accounting for damage, deterioration, and pilferage items
Successfully maintained clean, valid driver's license and access to reliable transportation
Air Transportation Journeyman/SSgt
United States Air Force, USAF
Spokane, WA
07.2008 - 07.2016
Adhered to established protocols and safety procedures for loading and transporting potentially hazardous cargo.
Assessed competing priorities to determine necessary supplies, vehicles and personnel to complete transport duties.
Fostered military transportation safety and efficacy, ensuring on time departure with zero safety violations
Manage equipment custodian program for 92nd LRS Small Air Terminal, Maintained listing of all electronic equipment that was assigned to our shop and conducted quarterly inventory checks of all equipment.
Instructed weekly course on pallet build up, increment monitor duties and responsibilities, insuring deployment readiness of all base personnel.
Coordinate Pallets and Nets program that included tracking and distribution of all pallets and nets on Fairchild Air Force Base; conducting quarterly inventory checks to assure mission readiness using military tracking system (GART).
Load plan certified for commercial/military air frame and tracker trailers; this involves knowledge of restrictions regarding aircraft and commercial vehicles; (height, weight, hazards and center of balance)
Conduct dispatch operations, directing +12 personnel for loading and unloading of cargo and passengers on multiple airframes simultaneously.
Oversaw cargo loading operations to achieve proper weight distribution and maintain safety during all facets of aircraft operations.
Vehicle Control officer for Small Air Terminal at Fairchild AFB. Vehicles included 10k, 10k AT, Truck, Bus, 60K, and 25k NGSL,; valued $1.2 million.
Education
Bachelor of Arts - Community Advocacy And Social Policy
Arizona State University
Tempe, AZ
07.2025
Skills
Aircraft Load Planner
Ramp Operations
Hazmat Inspector/handling
Joint Inspector
Pallet build up instructor
Increment monitor instructor
Vehicle operator
Proficient in CMOS, GATES, GART, ILS-S
Small Air Terminal Manager
Quality Assurance Manager
Quality Improvement
Ramp operations
Aviation safety regulations
Airfield driving
Freight management
Aircraft loading and unloading
Timeline
Operation & Compliance Superintendent/GS11
Indiana Air National Guard
09.2021 - Current
Quality Assurance Manager\TSgt
Indiana Air National Guard
12.2019 - 08.2021
Material Handler/WG06
Indiana Air National Guard
10.2016 - 12.2019
Air Transportation Journeyman/SSgt
United States Air Force, USAF
07.2008 - 07.2016
Bachelor of Arts - Community Advocacy And Social Policy
Arizona State University
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