Hi, I’m
Lee Mulcahey
Hampton,NH
Summary
Results-driven professional with extensive experience in program management and employee development. Known for fostering collaborative partnerships and implementing effective feedback mechanisms that drive operational efficiency and team performance.
Overview
10
years of professional experience
Work History
99th Readiness DivisionDevens, Massachusetts
Family Programs Director
01.2020 - Current
Job overview
- Developed strategic plans to enhance workflow efficiency and team performance.
- Conducted market research to identify trends and inform decision-making processes.
- Collaborated with cross-functional teams to align departmental goals with organizational objectives.
- Facilitated training sessions for staff, customers, and higher leadership to encourage competency growth and collaborative learning.
- Analyzed data to support strategic recommendations and improve overall program effectiveness.
- Implemented feedback mechanisms to continuously improve processes and team collaboration.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the program's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Established relationships with community partners in support of customer needs.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Served as Contracting Officer's Representative, ensuring contract staff work aligned with the Performance Work Statement.
Commander, Navy Installations CommandVirginia Beach, Virginia
Work and Family Life Lead
02.2018 - 01.2020
Job overview
- Provided timely and effective program coordination and oversight of Work and Family Life Programs.
- Developed and implemented outreach activities to promote family support programs.
- Successfully created new and updated current Standard Operating Procedures (SOPs) for various programs.
- Coordinated regularly with department heads regarding staff schedules, performance, and quality of programs and services.
- Participated in Quality Assurance activities, and assisted in the development of a strategic plan to increase overall program effectiveness.
- Monitored contract staff compliance with contract performance standards.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Armed Forces Services CorproationVirginia Beach, VA
Education and Training Supervisor
03.2016 - 02.2018
Job overview
- Developed training programs for military personnel in diverse operational roles.
- Facilitated workshops to enhance team skills and operational readiness.
- Coordinated training schedules to maximize resource utilization and participation.
- Collaborated with subject matter experts to update training materials regularly.
- Conducted evaluations to assess training effectiveness and identify gaps.
- Mentored junior trainers in effective delivery of instructional techniques.
- Completed evaluations of new employees to determine strengths and customize training.
- Conveyed current policy, procedure and compliance information to employees.
- Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position.
Education
Old Dominion UniversityNorfolk, VA
Master of Arts from Public Administration
12-2013
The College of New JerseyTrenton, NJ
Bachelor of Arts from Psychology
05-2005
Skills
- Strategic development
- Program management
- Statistical analysis
- Employee development
- Quality assurance
- Collaborative partnerships
- Process improvement
- Conflict resolution
- Effective communication
- Innovative problem solving
- Client relations
- Financial planning
Timeline
Family Programs Director
99th Readiness Division
01.2020 - Current
Work and Family Life Lead
Commander, Navy Installations Command
02.2018 - 01.2020
Education and Training Supervisor
Armed Forces Services Corproation
03.2016 - 02.2018
Old Dominion University
Master of Arts from Public Administration
The College of New Jersey
Bachelor of Arts from Psychology