Lee Patterson
Augusta,GA
Summary
Safety-conscious School Bus Driver with 2 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results. Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior.
Overview
40
40
years of professional experience
Work History
School Bus Driver
Richmond County School System
07.2023 - Current
- Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
- Executed proper and timely loading and unloading of passengers.
- Transported passengers safely along prescribed routes according to tight schedules.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Communicated information to parents to promote good communication and transparency.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Enforced student behavior policies and responded to student emergencies.
Temp School Bus Driver
Global Temp
11.2022 - 06.2023
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated information to parents to promote good communication and transparency.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Drove bus along assigned route, picking up students.
- Created and enforced bus rules and kept expectations posted.
- Worked closely with school administration and transportation to maintain smooth operations.
Manager
Wifesaver Restaurant
02.1984 - 04.2022
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Onboarded new employees with training and new hire documentation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Worked effectively in fast-paced environments.
Education
GED -
Glenn Hills High School
Augusta, GASkills
- Basic mechanical knowledge
- DOT Inspections
- Class-C driver
- Emergency Exit Door Operation
- Flexible Schedule
- Post-Trip Inspections
- Two-Way Radio Operation
- Commercial Drivers License CDL
- Dependable and reliable
- Weather condition driving
- Route logs
- Vehicle Safety and Maintenance
- Customer-Oriented
- Conflict Resolution
- Menu Pricing and Writing
- Shift Management
- Problem-Solving
- Building Maintenance
- Customer Engagement
- Recipes and menu planning
- Staff Supervision
- Collaboration and Teamwork
- Training and Onboarding
- Staff Management
- Back of House Management
- Health Code Compliance
- Passion for customer satisfaction
- Safe Food Handling
Timeline
School Bus Driver
Richmond County School System
07.2023 - Current
Temp School Bus Driver
Global Temp
11.2022 - 06.2023
Manager
Wifesaver Restaurant
02.1984 - 04.2022
GED -
Glenn Hills High School