Lee Platt
Grand Junction,CO
Summary
Professional with proven track record in service management, known for ensuring operational efficiency and exceptional customer satisfaction. Strong focus on team collaboration and achieving results, reliably adapting to changing needs. Skilled in conflict resolution, process improvement, and staff training, with keen ability to motivate and lead teams toward success.
Overview
20
20
years of professional experience
Work History
Western Slope Service Supervisor
All Copy Products
09.2007 - Current
- Managing team of technicians covering western Colorado
- Warehouse management
- Delivery Coordinator
Installer
DNS Securities
03.2005 - 07.2006
- Installation of low voltage wiring in new residential, and security systems in commercial settings
Education
Associates - Information Technology
Cambridge College
Denver, CO02.2004
Skills
- Computer proficiency (word, excel, networking)
- Leadership
- Organized
- Technical knowledge
- Understanding of budgeting
- Complaint Handling
- Service Order Flow
- Task Delegation
- Sales Support
- Management experience
- Technical Support
Team Development
Leadership Experience
I am currently leading a team of 4 technicians and working with them daily to grow their skills to continue providing service to the standards that I expect from myself. I also coach a Lego engineering team for my son and daughter as well as work with the First Lego league offices to coordinate events in the valley.
Timeline
Western Slope Service Supervisor
All Copy Products
09.2007 - Current
Installer
DNS Securities
03.2005 - 07.2006
Associates - Information Technology
Cambridge College
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