Lee Rittiner

• Delivered high-quality work on time and within budget, earning positive feedback from clients.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
• Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
• Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
• Consulted with customers to assess needs and propose optimal solutions.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
• Collaborated closely with clients to better understand entire project scope.
• Took initiative in seeking feedback from clients after project completion to ensure satisfaction and gather insights for future engagements.
• Streamlined processes and implemented organizational systems to increase efficiency and productivity.
• Improved overall project quality by reviewing work diligently before submission to the client for approval.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Assisted clients in defining project goals, creating a roadmap for success by developing tailored strategies and plans.
• Designed and implemented new features and enhancements to improve existing applications.
• Frequently inspected production area to verify proper equipment operation.

• Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
• Terminated wiring and connected circuits with correct techniques.
• Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
• Pulled EMT and PVC conduit wire according to plans and code requirements.

Diagnosed plumbing and appliance problems

Repaired or replaced necessary parts

Prepared and painted house interior

• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.