Lee Schlesinger
Bremen,GA
Summary
I am seeking a position with a company that will utilize my knowledge base and skills achieved through working in many business environments. Strong work ethic and dedication to customer service excellence. Confident, interact well with department personnel, vendors and sales representatives implementing a high degree of professionalism, discretion and problem-solving capabilities. Ability to complete tasks on time and in compliance with company standards and customer needs to achieve 110% customer satisfaction.
Overview
16
16
years of professional experience
Work History
Machine Operator
Tyden Brooks SPG
05.2023 - 03.2024
- Operate all production machines and automatic production lines with the skill and ability to make adjustments to maintain tolerances using the necessary gauges to assure quality.
- Periodic checks of parts at required intervals to maintain quality.
- Changes disposable tooling and makes necessary changeovers and any other work as assigned.
- Maintain a clean and safe work environment and the ability to work in a team-based environment.
Customer Service Representative
Krish Food Mart
08.2019 - 05.2023
- Supervise and oversee the daily operations of the station
- Train and develop station staff to ensure high-quality service
- Manage and resolve customer complaints or issues in a timely manner
- Maintain a safe and clean working environment
- Monitor inventory levels and order supplies as needed
- Coordinate with other departments to ensure smooth operations
- Develop and implement strategies to increase sales and revenue
- Create and maintain operational reports for management review
Service Manager
AAMCO Transmission & Complete Car Care
01.2018 - 04.2018
- Answer a high volume of calls from customers and potential customers
- Engage and consult customers on multiple platforms to successfully generate sales; recommend services and warranty plans; close sales
- Manage technician workflow
- Order parts for all work orders; shop multiple suppliers for best pricing; maintain inventory
- Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work products
Licensed Mortgage Loan Originator
Tidewater Home Mortgage
12.2011 - 07.2012
- Originating Conventional, FHA, VA loans
- Phone interviewing leads from online lending websites
- Collection of all required documentation from borrower
- Ordering of appraisals, surveys, insurance, and title work
Collections/Escrow Coordinator
Eugene Burger Management Corp
09.2008 - 07.2009
- Collection/Escrow Coordinator for multiple homeowner associations
- Set-up and transfer of new homeowner escrow accounts
- Mailing of notices of past due accounts
- Collection liaison for collection companies and/or attorney
Education
Business Management -
McLennan Community College
Waco, TX01.2005
Timeline
Machine Operator
Tyden Brooks SPG
05.2023 - 03.2024
Customer Service Representative
Krish Food Mart
08.2019 - 05.2023
Service Manager
AAMCO Transmission & Complete Car Care
01.2018 - 04.2018
Licensed Mortgage Loan Originator
Tidewater Home Mortgage
12.2011 - 07.2012
Collections/Escrow Coordinator
Eugene Burger Management Corp
09.2008 - 07.2009
Business Management -
McLennan Community College
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