Hi, I’m
Lee Stidham
Union,KY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Served in the United States Military and am a war time veteran. As required, am disciplined and focused in all functional work-related responsibilities and duties. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
years of professional experience
Work History
USPS, United States Postal Service
Letter Carrier /Clerk Specialist
05.1994 - 01.2016
Job overview
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Trained new hires as Letter Carriers and clerks to duties and responsibilities of their position.
- Served as Union Steward representing employees with work and other issues personally and in coordination with management. Instilling sense of responsibility and professionalism.
- Performed duties safely with excellence and efficiency.
- Met all customer expectations and served them with perfection and without complaint.
Westco Group Inc DBA Sleep Fair Furniture Stores
City Operation Manager
09.1980 - 04.1988
Job overview
- Appointed and managed department heads to maintain smooth operations between different functional areas.
- Maintained department productivity and standards through proactive management of teams and policies.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interviewed and hired strong candidates for team openings, using newspapers to find applicants.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed daily operations of organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Worked directly with corporate management, and marketing and advertising department to brainstorm, discuss strategy and mitigate sales.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Maintained highest gross and net profit margins nationwide.
- Had lowest inventory and damaged merchandise losses nationwide.
Duro Paper Bag MFG.Ludlow, KY
Final Production Lead
Feb1977 - May1979 (2 education.years_Label & 3 education.months_Label)
Job overview
- Maintained energy and enthusiasm in fast-paced environment.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed team of employees, overseeing training and maintaining proficiency.
- Operated forklift and staged finished product for shipment.
Education
Holmes High SchoolCovington, KY
High School Diploma
05.1974
Skills
- Presentation Creation
- Mail Processing
- Investigating Variances (trouble shooting)
- Record Sorting and Filing
- Clerical Support
- Company Relations
- Customer Relations
- Advising and Coaching
Timeline
Letter Carrier /Clerk Specialist
USPS, United States Postal Service
05.1994 - 01.2016
City Operation Manager
Westco Group Inc DBA Sleep Fair Furniture Stores
09.1980 - 04.1988
Final Production Lead
Duro Paper Bag MFG.
Feb1977 - May1979 (2 education.years_Label & 3 education.months_Label)
Holmes High School
High School Diploma
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