Lee Taggart

Detailed Inspections: Conduct thorough walkthroughs of residential properties—including attics, crawl spaces, and tight areas—to identify pest infestations and entry points for insects and rodents.Sales & Recommendations: Recommend customized pest control treatments and strategic upgrades to customers to drive new business and close sales.Service Execution: Apply various pest control treatments and techniques directly to customers' homes.Customer Relationship Management: Maintain a daily route with recurring clients, answer questions, explain findings, and provide preventative advice.

For a resume, you could make it more professional and achievement-focused like this:

Pest Control Inspector / Sales Representative

Conduct comprehensive residential property inspections, including attics, crawl spaces, basements, and exterior perimeters, to identify pest activity, conducive conditions, and structural entry points.

Diagnose infestations involving insects, rodents, and other pests, and provide detailed findings and recommendations to homeowners.

Develop customized pest management solutions and service plans, consistently generating new revenue through treatment upgrades and preventative programs.

Perform pest control treatments using industry-approved methods, equipment, and products while ensuring compliance with safety regulations and company standards.

Manage a daily service route, maintaining strong customer relationships through clear communication, education, and proactive problem-solving.

Explain inspection results, treatment options, and preventative measures to customers, increasing customer retention and satisfaction.

Utilize CRM software to document inspections, treatment history, customer interactions, and sales opportunities, ensuring accurate records and follow-up.

Consistently meet or exceed sales, service, and customer satisfaction goals through effective consultation and relationship management.

Managed all aspects of commercial construction operations, including business development, estimating, project management, and financial oversight.

Secured new projects through networking, client relationships, referrals, and competitive bidding processes.

Prepared and reviewed project estimates, budgets, contracts, proposals, and change orders.

Coordinated and supervised subcontractors, vendors, and field personnel to ensure quality workmanship and project efficiency.

Oversaw project schedules, material procurement, inspections, and permit requirements to maintain on-time project completion.

Conducted site visits and quality control inspections to ensure compliance with plans, specifications, safety standards, and building codes.

Managed client communications throughout the construction process, addressing concerns and ensuring customer satisfaction.

Negotiated pricing and contracts with suppliers and subcontractors to control costs and maximize profitability.

Monitored project expenses, invoicing, accounts receivable, and overall business performance.

Implemented and enforced workplace safety procedures in accordance with OSHA regulations.

Utilized CRM, estimating, and project management software to track leads, bids, project progress, and customer relationships.

Led strategic planning and business growth initiatives while maintaining strong relationships with developers, property managers, architects, and commercial clients.

Led sales team, business development initiatives, prospecting efforts, and market expansion strategies to drive revenue growth.

Managed and coached sales teams to achieve and exceed sales targets, KPIs, and performance objectives.

Developed and maintained relationships with clients, referral partners, vendors, and key stakeholders to generate new business opportunities.

Oversaw lead generation, qualification, and pipeline management to maximize conversion rates and profitability.

Utilized CRM systems to track sales activities, manage customer relationships, monitor pipeline performance, forecast revenue, and ensure accurate reporting.

Maintained detailed customer records, sales metrics, and follow-up schedules to improve retention and maximize sales opportunities.

Conducted client consultations, needs assessments, and solution presentations to secure new contracts and strengthen customer retention.

Managed proposal development, pricing strategies, contract negotiations, and deal execution.

Analyzed sales data, forecasting reports, and market trends to identify growth opportunities and improve team performance.

Implemented sales processes, CRM best practices, training programs, and accountability measures to increase efficiency and sales effectiveness.

Coordinated with operations and project management teams to ensure seamless project handoffs and exceptional customer experiences.

Monitored customer feedback and post-sale performance to drive repeat business, referrals, and long-term account growth.

CBRN Specialist (Chemical, Biological, Radiological, and Nuclear) | U.S. Army

Scope of Responsibilities

Conducted detection, identification, monitoring, and reconnaissance operations involving chemical, biological, radiological, and nuclear (CBRN) hazards.

Operated, maintained, and calibrated specialized CBRN detection, monitoring, and decontamination equipment.

Planned and executed contamination avoidance, hazard assessment, and emergency response procedures.

Trained military personnel on CBRN defense measures, protective equipment, and emergency preparedness protocols.

Supervised and performed personnel, equipment, and vehicle decontamination operations.

Conducted risk assessments and provided recommendations to commanders regarding CBRN threats and protective measures.

Maintained accountability, readiness, and serviceability of CBRN equipment, supplies, and protective gear.

Assisted in the development and implementation of emergency response plans, disaster preparedness initiatives, and force protection measures.

Prepared reports, threat assessments, and operational documentation related to CBRN incidents and training exercises.

Coordinated with military units, emergency management agencies, and first responders during training events and emergency operations.

Ensured compliance with Army regulations, safety standards, and operational procedures.

Supported homeland defense, disaster response, and consequence management operations when required.