Lee Thielke
Pingree Grove,IL
Summary
- Results-driven Installation Manager with expertise in project management, resource allocation, and budget management. Proven track record in leading teams to successfully complete installation projects on time and within budget.
- Dynamic professional with a history of managing complex installation projects. Skilled in effective communication and problem-solving, ensuring customer satisfaction while leading teams to meet and exceed project goals.
Overview
8
8
years of professional experience
Work History
Installation Manager
SMG Security Holdings LLC
Elk Grove Village, IL
03.2025 - Current
- Plan, organize, and manage installation projects from start to finish, including scheduling, resource allocation, and budget management in multiple installations.
- Serve as the primary point of contact for customers during installation projects, providing updates, addressing concerns, and ensuring customer satisfaction.
- Develop full-scale installation plans and define installation tasks and resource requirements.
- Responsible for communicating effectively with higher management and other departments to ensure installations are completed on time and within budget.
- Ability to conduct a site survey in conjunction with the sales department to determine a sales estimate to include costs for parts and labor, etc.
- Lead and mentor project managers and installation technicians, providing guidance, support, and training as needed to ensure high-quality workmanship and adherence to safety protocols.
- Coordinate with inventory control to ensure the availability of materials and equipment needed for installations.
- Manage the installation backlog and identify what is workable versus non workable. Have a weekly cadence to closing all complete jobs ensuring maximum revenue recognition.
- Hold weekly Project Manager meetings to provide updates on project status and keep the ERP system updated with the job status.
- Present installation progress to higher managers and other departments as needed.
- Ability to identify and evaluate problems that arise. Provide proactive solutions to management.
- Ability to liaise between Installation project managers and management staff.
- All other duties as assigned.
Project Manager
Security 101
Saint Charles, IL
03.2025 - 03.2025
- Maintains current job plans, specifications, and communications log with customer.
- Coordinates the procurement of materials, supplies, and services, and controls timely delivery to jobsite.
- Prepares the project installation plan, manages the plan, and prepares and implements job procedures.
- Works with Operations team for resource planning of technicians, subcontractors & programmers.
- Maintains construction schedule and coordinates task scheduling with other trades.
- Keeps self, superiors and subordinates informed of progress.
- Maintains all records of job status, job changes, material flow and other control records and supervises the preparation and processing of reports for internal and external use.
Security Project Manager
4S Security
Chicago, Illinois
05.2023 - 03.2024
- Collaborate with engineers, architects etc. to determine the specifications of the project
- Obtain permits and licenses from appropriate authorities
- Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
- Plan all installation operations and schedule intermediate phases to ensure deadlines will be met
- Acquire equipment and material and monitor stocks to timely handle inadequacies
- Supervise the work of onsite installers, field engineers, and other trades as needed.
Sr. Project Manager
S&S Systems Of America
Itasca, IL
11.2017 - 06.2023
- Effectively plan, execute, monitor and control, and close projects using principles, methods, and standard techniques that are appropriate to the specific project.
- Develop appropriate planning documents including project plans, scope documents, SOW’s, charters, schedules, etc. Develops requirements to determine scope, effort, schedule, time frame, funding requirements, staffing requirements, allotment of available resources to various phases of the projects, and metrics.
- Develop appropriate sub-plans such as a communications plan, quality assurance plan, resource plan, procurement plan, deployment plan, etc.
- Manage a project including issue/risk identification and resolution, change management, reporting and internal/external communication, financial management, metrics, etc.
- Identify, document, and prioritize project change requests and facilitate approval process. Re-plan as necessary based on changes.
- Set and manage expectations with resource manager(s) regarding allocation to the project and performance expectations.
- Ensure effective Quality Assurance/Quality Control mechanisms are in place and adhered to.
- Execute project closeout activities including turnover to appropriate operations teams.
- Collaborate with other groups and departments directly to ensure a successful project.
- Follow-up and report on key metrics including customer satisfaction.
- Leads the definition, execution, and delivery of project deliverables.
- Generate new techniques, ideas and solutions that can improve delivery quality, increase efficiency, and reduce costs. Identifies lessons learned and shares with organization.
- Coach and mentor new team members as they come aboard.
- Support other groups as needs arise.
- Performs other duties as assigned.
Education
Bachelor of Science - Computer Science
Kishwaukee College
Malta, IL09-2010
Skills
- Project management
- Installation planning
- Resource allocation
- Budget management
- Site surveying
- Customer relationship management
- Problem solving
- Deadline management
Timeline
Installation Manager
SMG Security Holdings LLC
03.2025 - Current
Project Manager
Security 101
03.2025 - 03.2025
Security Project Manager
4S Security
05.2023 - 03.2024
Sr. Project Manager
S&S Systems Of America
11.2017 - 06.2023
Bachelor of Science - Computer Science
Kishwaukee College
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