Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Lee Unger

Arvada,CO

Summary

Professional Solutions Consultant with 25+ years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle, from pre-sale education to post-sale support. Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Principal Enterprise Solutions Consultant

Acxiom
Denver, CO
02.2019 - Current

Responsible for the enterprise solution overview, ensuring solution incorporates clients’ and Acxiom overall business strategy and technical vision. Uncovers prospect/client’s business issues, creating high level business requirements. Determines if Acxiom has the capability/capacity to solve prospect/client’s business problems. Liaisons with sales, account management, technical/delivery executives and industry solution architects to ensures seamless customer service in the sales and delivery process.

Senior Solution Architect

DemandGen
Denver, CO
09.2018 - 02.2019

Temporary contract assignment. Work with prospects and clients to maximize their investments in marketing technologies and implement new strategies to advance their marketing and sales efforts. Lead discovery during the sales cycle and provide a solution design for the delivery of their projects.

Senior Solutions Architect

RedPoint Global
Denver, CO
12.2017 - 07.2018

Lead the technical design, development, and delivery of marketing database solutions for our customers and targeted prospects. During the sales cycle provide detailed technical design advice and product support, and after the sale manage the project and solution implementation.

Principal Enterprise Solutions Consultant

Marketo, An Adobe Company
Denver, CO
11.2016 - 12.2017

Principal Enterprise Solution Consultant supporting sales teams on enterprise-level integrations with Marketo's Engagement Marketing Platform. Direct facing with clients and partners to help with understanding product architecture, deployment strategies, best practices, and implementation planning. Wide breadth of experience in Windows and Linux platforms, major database management systems, networking, information security, integration strategies, and back-office systems.

Senior Client Solutions Professional

IBM
Denver, CO
05.2012 - 11.2016

Work with our customers and prospects to assess customer strategic needs and uncover business requirements in order to portray IBM Customer Engagement Solution advantages in support of achieving sales revenue targets. Conduct business-focused discovery sessions, presentations, demonstrations, and proofs of concepts to deliver tailored solutions and organizational recommendations to meet current and future business requirements. Deliver credible customer fluency across key customer verticals, and maintain and build client retention measures to support ongoing penetration or up sell. Act as IBM Customer Engagement Solutions Subject Matter Expert (SME) on solution themes, delivering presentations at internal and external events, and support cross-company initiatives and projects. Awarded CSP of the quarter for Q1, Q3, & Q4 2015, and Q1 2016. Received Outstanding Technical Achievement Award for 2H 2015, 1H & 2H 2016. Primary CSP driving over $27M in revenue the past 3 years.

Global Alliances - Alliance Director

Pegasystems
Denver, CO
10.2009 - 06.2012

Execute Global Alliance Sales Model focused on Retail, Consumer Packaged Goods, Logistics, Utilities, Travel, Leisure, Hospitality and Internet Service Providers Target Accounts within the United States and Canada. Involves navigating our alliance network to help identify new sales opportunities and radiating into existing customer accounts.

AVP Relationship Management and Marketing

Acxiom
Denver, CO
06.2007 - 10.2009

Provide executive-level sponsorship for assigned accounts. Responsible for all aspects of account management, including: relationship management, strategic direction, day-to-day operations and staff management of the 20 FTEs needed to deliver the customer solution. Provides executive level leadership at the customer site to grow and nurture the relationship. My company, ChoicePoint Precision Marketing was acquired by Acxiom.

Sales Consulting Manager

Pegasystems
Denver, CO
12.2003 - 06.2007

Manage and mentor the sales consulting function in support of the sales effort in our Financial Services vertical. This involves staffing, training, eductional development and profesional mentoring of a top-flight technical consulting staff. Involves in-depth engagements with our customers and prospects to understand their needs and map product capabilities to meet those needs.

Skills

  • Business and Technical Presentations
  • Proof of Concepts
  • Product Demonstration
  • Proposal Development
  • Technical Requirement Design
  • Customer Needs Assessment
  • Sales Support
  • Requirements Gathering
  • Product Knowledge
  • Pricing quotes

Certification

  • CDP for Data Management, Treasure Data - August 2023
  • CDP for Marketing, Treasure Data - August 2023

Timeline

Principal Enterprise Solutions Consultant

Acxiom
02.2019 - Current

Senior Solution Architect

DemandGen
09.2018 - 02.2019

Senior Solutions Architect

RedPoint Global
12.2017 - 07.2018

Principal Enterprise Solutions Consultant

Marketo, An Adobe Company
11.2016 - 12.2017

Senior Client Solutions Professional

IBM
05.2012 - 11.2016

Global Alliances - Alliance Director

Pegasystems
10.2009 - 06.2012

AVP Relationship Management and Marketing

Acxiom
06.2007 - 10.2009

Sales Consulting Manager

Pegasystems
12.2003 - 06.2007
Lee Unger