Lee Walker
Fredericksburg,VA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
10
10
years of professional experience
Work History
Supervisor
Lidl
12.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Front End Lead Supervisor
BJ's Wholesale
09.2022 - Current
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Floor Manager
BJ's Wholesale
09.2022 - 12.2023
- Managed team of 50 employees to maintain smooth-running operations of shop floor.
- Managed store inventory and stock levels to maintain availability of products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Forklift Driver
Costco
11.2020 - 06.2022
- Located proper slots on storage racks and set pallets in place with forklift.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Unloaded materials and goods at designated locations for best project availability.
- Removed orders from storage, wrapped and staged for shipments.
Operations Supervisor
Costco
01.2019 - 11.2020
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
Front End Cashier
Costco
01.2018 - 01.2019
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained organized and orderly front end and removed carts, baskets and debris.
Front End Supervisor
Costco
01.2016 - 01.2017
- Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Foods Stocker
Costco
01.2015 - 01.2016
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Education
Psychology
Southern Virginia Community College
Nottoway, VAGED -
North Stafford High School
Stafford, VA07.1996
Skills
- Spatial Orientation
- Rate Control
- Physical Strength and Stamina
- Inventory Staging
Timeline
Supervisor
Lidl
12.2023 - Current
Front End Lead Supervisor
BJ's Wholesale
09.2022 - Current
Floor Manager
BJ's Wholesale
09.2022 - 12.2023
Forklift Driver
Costco
11.2020 - 06.2022
Operations Supervisor
Costco
01.2019 - 11.2020
Front End Cashier
Costco
01.2018 - 01.2019
Front End Supervisor
Costco
01.2016 - 01.2017
Foods Stocker
Costco
01.2015 - 01.2016
Psychology
Southern Virginia Community College
GED -
North Stafford High School