Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lee Washington

Summary

Customer service professional dedicated to effective team management and customer satisfaction. Dynamic Customer Service Manager who leads diverse teams to achieve company goals. Effective problem solver Skilled trainer Exceptional interpersonal communication Excellent time management skills

Overview

18
18
years of professional experience

Work History

Finance Manager

Star City Auto Group
04.2021 - 11.2023

Assisted Clients in obtaining Financing for Auto Purchases.

Reviewed documentation and identified financial discrepancies where applicable.

Trained new and existing staff members in various financial procedures to prepare for job requirements.

Concierge

Abbotts Square Condominiums
02.2018 - 02.2021
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Desk Lead

Planned Companies
12.2010 - 10.2017
  • 1810 S Rittenhouse Sq
  • Worked with tenants , management and in house staff,, I.E Housekeeping and maintenance to provide both security and day to day customer service.

Mortgage Broker

Eagle Nationwide Mortgage Company
05.2006 - 12.2010

Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.

Collaborated with different lenders to find best possible deal for homebuyers.

Assisted clients in understanding complex mortgage terms and conditions, empowering them to make informed decisions about their home financing options.

Education

State accredited certificate: Computer Programming -

PSI Institute
Phila, 201 N Broad St Class valedictorian, Pa
1986

High School Diploma -

Germantown High School
1974

Skills

  • Budget Forecasting
  • Financial Budgeting
  • Customer Satisfaction
  • Internal Controls
  • Verbal and written communication

Timeline

Finance Manager

Star City Auto Group
04.2021 - 11.2023

Concierge

Abbotts Square Condominiums
02.2018 - 02.2021

Desk Lead

Planned Companies
12.2010 - 10.2017

Mortgage Broker

Eagle Nationwide Mortgage Company
05.2006 - 12.2010

State accredited certificate: Computer Programming -

PSI Institute

High School Diploma -

Germantown High School
Lee Washington