Lee Weir
Summary
With a proven track record at Hoosier Heating And Cooling, I excel in preventive maintenance and customer relations, enhancing system efficiency and client satisfaction. Leveraging strong troubleshooting skills and effective communication, I've significantly improved operational workflows and safety standards, achieving a notable increase in customer retention and service quality.
Experienced with mechanical and electrical system maintenance, ensuring optimal performance and safety. Utilizes diagnostic tools and techniques to troubleshoot and resolve issues efficiently. Knowledge of preventive maintenance practices that minimize downtime and extend equipment lifespan.
Professional technician with solid background in maintaining and repairing complex systems. Proven ability to enhance equipment reliability while working collaboratively within teams to meet dynamic operational demands. Renowned for adaptability and consistent delivery of high-quality results under varying conditions.
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Skilled Maintenance Technician adept at interpreting blueprints, developing schedules, and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering [Number] years of repair and maintenance expertise with proven history or hard work and dependability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Stone Reality Llc
10.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Owner
Weir and Sons Heating and Cooling Llc
09.2020 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Installation and Service Technician
Hoosier Heating And Cooling
03.2013 - 07.2020
- Continuously updated knowledge of industry trends, new technologies, an
- Managed equipment inventory, ensuring the availability of necessary parts and supplies for timely installations and repairs.
- Ensured safety compliance with company policies, industry standards, and OSHA regulations during all installations and repairs.
- Maintained a clean and organized workspace, adhering to company guidelines for safety and professionalism at all times.
- Demonstrated expertise in a wide range of technical systems, allowing for seamless integration into diverse work environments.
- Enhanced customer satisfaction by efficiently installing and servicing various technical equipment.
- Improved client relationships through clear communication regarding expectations, project timelines, and potential issues during installations or repairs.
- Exceeded customer expectations with timely completion of complex installation projects while adhering to budget constraints.
- Maximized system performance with routine preventive maintenance procedures for clients'' equipment.
- Minimized return visits by performing thorough quality checks after completing each installation or repair job.
- Streamlined service processes by maintaining accurate documentation of work orders, service records, and inventory levels.
- Collaborated effectively with cross-functional teams to ensure smooth project execution from start to finish.
- Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.
- Reduced downtime for clients by promptly diagnosing and repairing system malfunctions.
- Elevated operational efficiency by utilizing advanced diagnostic tools to quickly identify system issues and implement effective solutions.
- Consistently met or exceeded performance metrics including response times, first-time fix rates, and overall customer satisfaction scores.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Contributed to company growth by upselling additional services and products when applicable during customer interactions.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Installed and configured new equipment and systems according to company standards.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Followed all company guidelines regarding safety procedures when out in field.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Researched and implemented new technologies and equipment.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
GED -
West Vigo High School
West Terre Haute, IN05-2007
Skills
- Preventive Maintenance
- Customer relations
- Software installation
- Building maintenance
- Small business operations
- Mechanical troubleshooting
- Relationship building
- Troubleshooting skills
- Electrical wiring
- Safety awareness
- Client service
- Verbal and written communication
- Field service
- System maintenance
- Hand and power tools
- Operations management
- Electrical troubleshooting
- Business management
- Worksite safety
- Mechanical repair
- Power tools operation
- Business planning
- Strategic planning
- Work inspection
- Equipment installation
- Project estimating
- Repair services
- Parts replacement
- Equipment Repair
- Tool management
- Staff management
- Marketing
- Hand tools expertise
- Installation planning
- Team oversight
- Job planning
- Plumbing
- Specialty tools
- Staff hiring
- Outdoor installations
- Power tools proficiency
- Business development
- Drywall repair
- Business launch
- Telecommunications
- Issue resolution
- Painting
- Troubleshooting
- Plumbing repairs
- Business marketing
- Business administration
- Problem analysis
- Apartment maintenance
- Consulting
- System configuration
- Groundskeeping
- Negotiation
- Basic carpentry
- Drywalling
- Sales leadership
- Emergency response
- OSHA
- HVAC systems
- Bidding processes
- Electrical panels
- Contract management
- Sales management
- Door hardware
- Installation methodologies
- Blue print interpretation
- System installations
- Financial planning
- Mechanical expertise
- Troubleshooting and diagnosis
- Cost reduction
- Service-oriented mindset
- Assembly and installation
- Maintenance scheduling
- Installation adjustments
- Logical and perceptive
- Maintenance and repair
- Residential construction
- Installation tools
- Air compressors
- Teamwork
- Routine maintenance
- Problem-solving abilities
- Construction
- Multitasking
- Ventilation systems
- Service quality assurance
- Reliability
- Excellent communication
- Refrigeration systems
- Work order completion
- Codes compliance
- Following safety practices
- Air filtration
- Gas detection
- Project estimation and bidding
- Self motivation
- Fan coil units
- Troubleshooting techniques
- System repair
- Problem-solving
- Blueprint and schematics
- Customer service
- Professionalism
- Attention to detail
- Blueprint reading
- Air handlers
- Decision-making
- Teamwork and collaboration
- Time management abilities
- Continuous improvement
- Adaptability
- Power and hand tool use
- Flooring repair
- Precision measurement
- Written communication
- Goal setting
- Reporting and documentation
- Quality assurance
- Equipment testing
- Equipment maintenance
- Heat exchangers
- Troubleshooting strength
- Inventory tracking and management
- Field maintenance
- Plumbing repair
- HVAC system maintenance
- Hand and power tool operation
- Willing to learn
- Equipment troubleshooting
- Delegating work
- Critical thinking
- Performance improvement
- Wiring installation and repair
- Clear communication
- Problem detection and resolution
- General Plumbing
Certification
- Environmental Protection Agency Refrigerant Recovery and Recycling Certification (EPA Section 608) - U.S. Environmental Protection Agency.
- [State] Driver's License
- OSHA Certified
Timeline
Maintenance Technician
Stone Reality Llc
10.2024 - Current
Owner
Weir and Sons Heating and Cooling Llc
09.2020 - 01.2024
Installation and Service Technician
Hoosier Heating And Cooling
03.2013 - 07.2020
GED -
West Vigo High School
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