Lee Zachary
Westfield,IN
Summary
Driven Fiber Optic Technician with a proven track record at NTI and as an ATT Contractor, excelling in network security and customer support. Expert in equipment calibration and technical training, I significantly enhanced system reliability and client satisfaction. Skilled in troubleshooting and innovative problem-solving, consistently delivering beyond expectations.
Overview
11
11
years of professional experience
Work History
Fiber Optic Technician
NTI
11.2020 - Current
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Responded to service requests during and after business hours.
Technician
ATT Contractor
04.2013 - 10.2020
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Tracked and recorded parts and labor costs related to each service call.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
Education
Associate In Electronics Engineering Technology - Electrical Engineering
Purdue University
West Lafayette, IN05.1997
Skills
- Network Security
- Technical training
- Equipment Calibration
- Customer Support
Military
I was in the Army, did ROTC in college. I did 6 years active and 2 years inactive. Was a power generation mechanic
Languages
Spanish
Full Professional
Timeline
Fiber Optic Technician
NTI
11.2020 - Current
Technician
ATT Contractor
04.2013 - 10.2020
Associate In Electronics Engineering Technology - Electrical Engineering
Purdue University
Similar Profiles
William ClementWilliam Clement
Production Worker at NTIProduction Worker at NTI
Leur Benedict GallardoLeur Benedict Gallardo
Data Center Technician at NTIData Center Technician at NTI
Hashir JelaniHashir Jelani
Data Center Technician at NTI National TechnologiesData Center Technician at NTI National Technologies