Lee Zachary
Westfield,IN
Summary
Driven Fiber Optic Technician with a proven track record at NTI and as an ATT Contractor, excelling in network security and customer support. Expert in equipment calibration and technical training, I significantly enhanced system reliability and client satisfaction. Skilled in troubleshooting and innovative problem-solving, consistently delivering beyond expectations.
Overview
11
11
years of professional experience
Work History
Fiber Optic Technician
NTI
2020.11 - Current
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Responded to service requests during and after business hours.
Technician
ATT Contractor
2013.04 - 2020.10
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Tracked and recorded parts and labor costs related to each service call.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
Education
Associate In Electronics Engineering Technology - Electrical Engineering
Purdue University
West Lafayette, IN05.1997
Skills
- Network Security
- Technical training
- Equipment Calibration
- Customer Support
Military
I was in the Army, did ROTC in college. I did 6 years active and 2 years inactive. Was a power generation mechanic
Languages
Spanish
Full Professional
Timeline
Fiber Optic Technician
NTI
2020.11 - Current
Technician
ATT Contractor
2013.04 - 2020.10
Associate In Electronics Engineering Technology - Electrical Engineering
Purdue University
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