Dynamic cook with extensive experience at The Naples Hotel Group, excelling in food preparation and kitchen organization. Proven ability to maintain high hygiene standards while delivering exceptional customer service. Strong multitasking skills and attention to detail ensure timely meal service, enhancing guest satisfaction and fostering a collaborative team environment.
Overview
22
22
years of professional experience
Work History
Cook
The Naples Hotel Group
06.2025 - Current
Prepared diverse menu items according to established recipes and presentation standards.
Maintained cleanliness and organization of kitchen equipment and workstations.
Assisted in inventory management by tracking ingredient supplies and notifying supervisors of shortages.
Collaborated with team members to ensure timely meal service during peak hours.
Followed food safety protocols to maintain high hygiene standards in food preparation areas.
Adapted quickly to changing menus and special dietary requests from guests.
Supported training of new kitchen staff on operational procedures and safety practices.
Participated in daily prep activities, ensuring efficient workflow in the kitchen environment.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Cook
Stephanie's Family Restaurant
09.2024 - 06.2025
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
Crew Member
The Cheesesteak Factory
07.2021 - 07.2024
Provided excellent customer service by addressing inquiries and resolving issues efficiently.
Operated cash register accurately, processing transactions and managing cash flow.
Maintained cleanliness and organization of workstations to ensure a safe environment.
Collaborated with team members to optimize workflow during peak hours.
Engaged with customers to foster a welcoming atmosphere and enhance their experience.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Direct Support Professional
The Steuben ARC
03.2004 - 01.2011
Provided individualized support to enhance daily living skills for individuals with developmental disabilities.
Assisted in implementing person-centered plans, promoting independence and personal growth.
Collaborated with multidisciplinary teams to develop and adapt care strategies for client needs.
Monitored clients' progress, ensuring adherence to care plans and necessary adjustments.
Led recreational activities that promoted social interaction and engagement among clients.
Developed strong relationships with families, facilitating communication about client progress and needs.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Participated in ongoing training opportunities to stay current on best practices in disability support services.
Assisted disabled clients to support independence and well-being.
Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Transported clients to medical and dental appointments to provide support.
Monitored progress and documented patient health status changes to keep care team updated.
Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.