Leeana Adorno
Lancaster,CA
Summary
Dynamic professional with a proven track record at Dollar Tree, excelling in customer service and organization. Adept at enhancing client relations and managing schedules, I successfully improved cash reconciliation accuracy. My strong communication skills and attention to detail foster a welcoming environment, ensuring positive experiences for all visitors and clients.
Overview
5
5
years of professional experience
Work History
Receptionist
Garica Auto Works
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Assistant Manager
Dollar Tree
02.2020 - 03.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
GED -
Antelope Valley Highschool
Lancaster, CACertification Of Medical Assistant -
Cal Regional
LancasterSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- Schedule management
- Document control
- Call redirection
- Customer service
Languages
Spanish
Elementary
Timeline
Receptionist
Garica Auto Works
01.2025 - Current
Assistant Manager
Dollar Tree
02.2020 - 03.2024
GED -
Antelope Valley Highschool
Certification Of Medical Assistant -
Cal Regional