Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lee Ann Courtney

Louise,MS

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

4
4
years of professional experience

Work History

Team Lead

Walmart
10.2021 - 10.2024
  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored team members, fostering a collaborative work environment.
  • Implemented process improvements to enhance operational efficiency and reduce errors.
  • Managed inventory levels, coordinating restocking efforts to meet customer demand.
  • Conducted performance evaluations, providing constructive feedback for employee development.
  • Collaborated with management to develop strategies for achieving sales targets.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Generated reports detailing findings and recommendations.

Hines Grocery

Elizabeth Ables
06.2021 - 10.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Office Manager

DCRV Trailer Park LLC
05.2020 - 06.2021
  • Implemented filing systems and document management processes to improve information retrieval efficiency.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.

Education

GED -

School of Tomorrow
Home School

Skills

  • Attention to detail
  • Customer service
  • Office management
  • Data entry
  • Decision-making
  • Multitasking Abilities
  • Organizational skills
  • Verbal and written communication
  • Bookkeeping
  • Operations management
  • Scheduling
  • Phone and email etiquette

Timeline

Team Lead

Walmart
10.2021 - 10.2024

Hines Grocery

Elizabeth Ables
06.2021 - 10.2021

Office Manager

DCRV Trailer Park LLC
05.2020 - 06.2021

GED -

School of Tomorrow

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