Lee Ann Elison
Williston,ND
Summary
Proven leader and skilled assembly worker, excelled at Schlumberger by setting performance benchmarks and fostering team collaboration. Expert in machine operation and adept at following directions, significantly reducing production times. Demonstrated ability to negotiate and resolve customer issues, enhancing satisfaction and loyalty. Maintains a strong focus on workplace safety and efficiency.
Overview
24
24
years of professional experience
Work History
Assembly Worker
Xconnect
Williston, ND
01.2024 - Current
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
Team Leader
Schlumberger
Williston, ND
02.2022 - 05.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Pawnbroker
Ezpawn
Colorado Springs, CO
08.2019 - 08.2022
- Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
- Made loans on Type items after closely inspecting item values, collecting payments or tangible property as collateral.
- Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
- Complied with local, state and federal laws in reviewing identification, obtaining thumbprints and verifying serial numbers against law enforcement databases.
Customer Service Representative
World Finance
Blackfoot, ID
01.2016 - 01.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cosmetologist
The Shop
Pocatello, ID
12.2000 - 12.2012
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Education
Vocational - Cosmetology
The School of Hairstyling
Pocatello, ID12.2000
Skills
- Assembly line experience
- Following Directions
- Workplace Safety
- Machine Operation
Timeline
Assembly Worker
Xconnect
01.2024 - Current
Team Leader
Schlumberger
02.2022 - 05.2023
Pawnbroker
Ezpawn
08.2019 - 08.2022
Customer Service Representative
World Finance
01.2016 - 01.2019
Cosmetologist
The Shop
12.2000 - 12.2012
Vocational - Cosmetology
The School of Hairstyling