Patient Safety
LeeAnn Enriquez
Healthcare Administration
Kingwood,TX
Summary
Customer service oriented professional with 15+ years of healthcare industry experience. Possesses skill, knowledge, and ability to exercise a sound professional coding judgment consistent with government and private payer requirements to ensure all codes/ modifiers are appropriate and assure maximum reimbursement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Healthcare Administration Internship
Memorial Hermann Hospital Texas Medical Center
07.2023 - 11.2023
- Sat in on meetings regarding Quality Improvement and Patient Safety
- Learned about Wildly Important Goals (WIG) during WIG meetings
- Interacted with Management and was part of the decision-making processes
- Created a project that would help expand the Bariatric Unit.
Private Duty Care
11.2012 - 06.2023
- Provide personal and homemaking services to elderly, convalescent, and disabled persons
- Duties include checking pulse and respiration, helping with prescribed exercises, changing dressings, and providing emotional and psychological support
- Maintain accurate and up-to-date records of services performed
- Assist with activities of daily living such as mobility, dressing, and assisting with personal hygiene.
Medical Administrative Assistant / Secretary
Naval Hospital
05.2011 - 11.2012
- Answered telephones and gave information to callers, took messages, and transferred calls to appropriate individuals
- Arranged repairs when there were equipment malfunctions
- Coordinated calendars, prioritized corporate meetings, and made travel arrangements
- Created and edited documents, charts, spreadsheets, and presentations and edited documents and prepared for approval
- Documented information, updated files, and maintained documents such as correspondence or other material
- Operated office equipment, such as fax machines, copiers, or phone systems
- Provided excellent customer service to both staff and visitors
- Scheduled and confirmed appointments for clients, customers, and supervisors
- Set up and managed paper or electronic filing system
- Used computer for various applications, such as database management or word processing.
Medical Secretary
Onslow Memorial Hospital
06.2006 - 05.2011
- Answered telephones and directed calls to appropriate staff
- Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer
- Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff
- Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms
- Maintained medical records, technical library, or correspondence files
- Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies
- Received and routed messages or documents, such as laboratory results, to appropriate staff
- Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations
- Transmitted correspondence or medical records by mail, e-mail, or fax
- Operated office equipment, such as voice mail messaging systems, and used software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records
- Trained new employees and assisted with development process of the new office foundation and layout.
Medical Secretary
Onslow Urgent Care
08.2008 - 12.2009
Medical Secretary
Coastal OB/GYN
06.2005 - 06.2006
Medical Secretary
Onslow Memorial Hospital
05.1999 - 06.2005
- Answered phones and schedule and confirm appointments
- Compiled medical charts, reports, and correspondence
- Answered phones and directed calls to appropriate staff
- Greeted and interviewed patients to complete documents and case histories
- Maintained medical records, operated office equipment, and transmitted correspondence and medical records
- Handled bookkeeping duties including billing and collections
- Verified insurance and completed insurance and other claim forms
- Performed various clerical and administrative functions, including scanning, filing, and faxing, to ensure office ran smoothly and remained organized.
Education
Master of Science Degree in Health Administration -
Grand Canyon University
01.2023
Associate of Science Degree in Medical Billing and Coding -
Ultimate Medical Academy
01.2018
Bachelor of Business Administration Degree - Healthcare Management -
American InterContinental University
01.2012
Associate of Arts Degree - Business / Healthcare Administration -
American InterContinental University
01.2010
Skills
- Teamwork and Collaboration
- Problem-Solving
- Computer Skills
- Team Collaboration
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Complex Problem-Solving
- Microsoft Office Suite
- Fast Learner
- Attention to Detail
- Creative and Resourceful
Certification
BLS, 07/2023
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceWork from home option401k matchCompany CultureHealthcare benefitsInterests
Quality Improvement
Timeline
Healthcare Administration Internship
Memorial Hermann Hospital Texas Medical Center
07.2023 - 11.2023
Private Duty Care
11.2012 - 06.2023
Medical Administrative Assistant / Secretary
Naval Hospital
05.2011 - 11.2012
Medical Secretary
Onslow Urgent Care
08.2008 - 12.2009
Medical Secretary
Onslow Memorial Hospital
06.2006 - 05.2011
Medical Secretary
Coastal OB/GYN
06.2005 - 06.2006
Medical Secretary
Onslow Memorial Hospital
05.1999 - 06.2005
Master of Science Degree in Health Administration -
Grand Canyon University
Associate of Science Degree in Medical Billing and Coding -
Ultimate Medical Academy
Bachelor of Business Administration Degree - Healthcare Management -
American InterContinental University
Associate of Arts Degree - Business / Healthcare Administration -
American InterContinental University
BLS, 07/2023
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