Lee Ann Fortson

Adept at enhancing patient experiences and streamlining office operations, I leveraged my expertise in medical billing and coding at UpVio to improve coding accuracy and compliance. My initiative-taking approach and proficiency in EMR/EHR systems have significantly contributed to optimizing care delivery and office efficiency, showcasing a blend of technical skill and compassionate patient engagement.

Experienced with patient scheduling, appointment coordination, and front desk management. Utilizes effective communication and organizational skills to ensure smooth office operations and positive patient experiences. Knowledge of medical terminology and healthcare procedures, contributing to efficient and compassionate patient care.

Professional with strong expertise in front-desk operations and patient interaction, prepared for this role. Skilled in managing medical records, scheduling appointments, and handling patient inquiries with efficiency and care. Known for effective team collaboration and adaptability to changing needs. Reliable and focused on delivering results while maintaining positive and organized environment.

As healthcare professional, extensive experience in managing patient interactions and administrative duties in medical setting. Valued for strong collaboration skills, adaptability, and consistent delivery of high-quality results. Known for reliability and effective communication, ensuring seamless patient experience.

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.

Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

• Resolved product issue through consumer testing.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Awarded "Employee of the Month" for delivering outstanding administrative support.
• Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
• Held first-point-of-contact for all internal and external communications with executive-level officers.
• Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.

• Medical Terminology Certificate – Various accredited organizations or educational institutions.
• CPR/AED Certification
• CompTIA Certification
• Microsoft Office Specialist, Microsoft Word, Excel, PowerPoint (MOS) - Microsoft Corporation.
• Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association. Still Attending do become certified.
• Patient Care Technician Certification (PCTE) – National Healthcareer Association.