Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

LeeAnn Hannah

Plains,KS

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

14
14
years of professional experience

Work History

Cashier

Grand Avenue Market
04.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Substitute School Bus Driver

Unified School District 483
08.2022 - Current
  • Improved student safety by performing thorough pre-trip and post-trip inspections of the school bus.
  • Enhanced route efficiency by adjusting routes according to traffic patterns and construction zones.
  • Maintained punctuality with strict adherence to schedules for pick-ups and drop-offs at designated locations.
  • Ensured student discipline on the bus, implementing behavior management techniques as needed.
  • Adhered to federal, state, and local regulations governing school bus operation, ensuring compliance at all times.

Customer Service Representative

Arise Virtual Solutions Inc.
01.2022 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Assistant Store Manager

Coulson Oil Company (Road Runner)
05.2021 - 02.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Certified Nursing Assistant

Indian Rock Village
06.2018 - 05.2021
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Followed directions of licensed nurses to administer medications and treatments.

Snack Bar Cook and Cashier

Thunder Lanes
02.2017 - 04.2018
  • Enhanced customer satisfaction by preparing delicious and visually appealing snack bar items.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Streamlined snack bar operations for increased efficiency by implementing new cooking techniques.
  • Assisted in menu development, contributing to the creation of innovative and popular dishes.
  • Managed inventory levels, reducing waste and optimizing cost-efficiency through careful tracking of supplies.
  • Trained new employees on proper food handling procedures, fostering a culture of high-quality service.
  • Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a positive attitude.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Operated grills, fryers and ovens to cook food items.
  • Trained and assisted new kitchen staff members.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Property Manager

Sunbridge Inn
09.2010 - 12.2017
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Collected and maintained careful records of rental payments and payment dates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Cashier

The Crackerbox Convenience Store
07.2010 - 05.2011
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Education

No Degree - Business Administration (7 Classes Remaining)

Troy University
Troy, AL

No Degree - Office Administration

National Park Community College
Hot Springs National Park, AR

Diploma of Professional Baking And Pastry Arts - Professional Baking And Pastry Arts

Auguste Escoffier School of Culinary Arts
Boulder, CO
04.2021

High School Diploma -

Caddo Hills High School
Norman, AR
05.1995

Skills

  • Payment Collection
  • Product Recommendations
  • Customer Assistance
  • Returns Processing
  • Cash Handling
  • ID Verification
  • Payment Processing
  • POS Systems
  • Customer Service
  • Product Restocking
  • Drawer Balancing
  • Cash Register Operation
  • Cash Handling Expertise
  • Complex Problem-Solving
  • Daily Reporting
  • Currency Counting
  • Cash Register Systems
  • Product Knowledge
  • Purchase Assistance
  • Loss Prevention
  • Regulatory Compliance
  • Point of Sale Operation
  • Identification Checks
  • Reports and Documents
  • Retail Merchandising
  • Refund Handling
  • Customer Relations
  • Sales Expertise
  • Merchandise Restocking
  • Cash Management
  • Staff Training

Accomplishments

Graduated with High Honors from Auguste Escoffier School of Culinary Arts

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Cashier

Grand Avenue Market
04.2023 - Current

Substitute School Bus Driver

Unified School District 483
08.2022 - Current

Customer Service Representative

Arise Virtual Solutions Inc.
01.2022 - Current

Assistant Store Manager

Coulson Oil Company (Road Runner)
05.2021 - 02.2022

Certified Nursing Assistant

Indian Rock Village
06.2018 - 05.2021

Snack Bar Cook and Cashier

Thunder Lanes
02.2017 - 04.2018

Property Manager

Sunbridge Inn
09.2010 - 12.2017

Cashier

The Crackerbox Convenience Store
07.2010 - 05.2011

No Degree - Business Administration (7 Classes Remaining)

Troy University

No Degree - Office Administration

National Park Community College

Diploma of Professional Baking And Pastry Arts - Professional Baking And Pastry Arts

Auguste Escoffier School of Culinary Arts

High School Diploma -

Caddo Hills High School

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LeeAnn Hannah