Lee Ann Jackson
Broken Arrow,OK
Summary
Dynamic professional with a rich background in customer service at AT&T and education, fostering strong relationships and enhancing engagement. A dedicated beekeeper with a passion for native plants, I leverage my communication skills and horticultural knowledge to promote environmental sustainability and community awareness. Committed to lifelong learning and nurturing nature.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Customer Service Representative
AT&T
01.2009 - 04.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Resolved technical issues in a timely and professional manner.
Teacher
Kofa PS- Yuma, AZ, Union PS, TPS, BAPS
08.1999 - 05.2008
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Master of Arts - French, Political Science
University of Central Florida
Orlando, FL05-1990
Skills
At this time in life, I have taken early retirement to do work that I truly enjoy - to play outside in the dirt and amongst the beauty of Mother Nature
I have been a BeeKeeper for the past 9 years In learning about pollinator plants, my interest has turned more toward Native plants; not just for the native pollinators, but also to help solve rainwater drainage issues in my neighborhood And, I would like to learn more, more, more about plants!
Though my resume does not reflect a history of horticulture, I started my work life, at a very early age, caring for our family yard and mowing lawns with my older brother Developed a lasting 50 year relationship by doing my friend's garden chores, took horticulture courses at OSU-Stillwater, and have a Certified National Wildlife yard, which is, also, a Monarch Waystation
Accomplishments
Greatest Accomplishment: raising 3, college educated sons, as a single mom, single income household.
Certification
Teaching Certification
Languages
French
Professional Working
Spanish
Limited Working
Timeline
Customer Service Representative
AT&T
01.2009 - 04.2024
Teacher
Kofa PS- Yuma, AZ, Union PS, TPS, BAPS
08.1999 - 05.2008
Master of Arts - French, Political Science
University of Central Florida
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