Leeann Poon
Charlotte,NC
Overview
4
4
years of professional experience
Work History
Karate Instructor
Karate Charlotte
09.2021 - 08.2023
- 13 years of Karate experience to the level of a Third-Degree black belt and 2 years of Karate Instructor experience teaching classes
- Coached new students
- Evaluated student performance to determine promotion in rank.
- Organized and led pertinent events such as gradings, workshops, boot camps, gashukus and tournaments.
- Instructed student leadership classes to promote motivational attitude, self-confidence, discipline and self-esteem.
- Imparted key etiquette points, discipline and respect.
Shift Lead Manager
MingFu Restaurant
Charlotte, NC
07.2020 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Evaluated employee performance and coached and trained new employees
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
Volunteer Clinic Escort
Planned Parenthood
Charlotte, NC
05.2023 - 07.2024
- Aided in getting patients to the door of the clinic with as little harassment from protesters and picketers as possible.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Volunteer
Camp Invention
Charlotte, NC
06.2022 - 07.2022
- Volunteered for several weekly sessions consisting of over 120 hours where activities related to STEM were taught.
- Supervised campers at local elementary schools and ensured their safety while participating in activities.
- Provided guidance on proper behavior during group activities.
Education
Bachelor of Science - Biological Science
Florida State University
Tallahassee, FL05.2027
High School Diploma -
Ardrey Kell High School
Charlotte, NC06.2023
Skills
- Skill Development
- Class Instruction
- Positive Learning Environment
- Character Education
- Positive Reinforcement Strategies
- Customer Inquiries
- Strong Leadership Abilities
- Customer Experience Management
Timeline
Volunteer Clinic Escort
Planned Parenthood
05.2023 - 07.2024
Volunteer
Camp Invention
06.2022 - 07.2022
Karate Instructor
Karate Charlotte
09.2021 - 08.2023
Shift Lead Manager
MingFu Restaurant
07.2020 - Current
Bachelor of Science - Biological Science
Florida State University
High School Diploma -
Ardrey Kell High School