Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Leeann Spell

Dallas,TX

Summary

Experienced Employment Specialist with the ability to lead and instruct. Career-oriented mindset, able to work with diverse populations as well as personable and professional. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

TANF/RESEA/SNAP Job Developer/Business Services

EQUUS-Workforce Solutions Greater
07.2017 - Current
  • Established new employer relationships and maintaining effective relationships with employers to secure subsidized and/or unsubsidized employment opportunities for job seekers
  • Identify employment opportunities regardless of various barriers (background, education, transportation)
  • Participated in Memorandum of Understanding development for various Work First programs within Workforce Solutions Greater Dallas
  • Assisted underemployed and/or unemployed job seekers that were receiving unemployment to obtain employment
  • Placed outbound calls to provide outreach for special initiatives
  • Provided high quality customer service while sharing information, answering questions, and explaining procedures to help Job Seekers connect with community resources and employment opportunities
  • Maintained an accurate written record of conversation(s) following established guidelines in TWIST.
  • Coordinated community resources and secured referrals.
  • Established and maintained relationships with employers for growth opportunities and successful partnerships.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Expanded business through effective network development, identifying new, and prospective employers.
  • Brought in new employers/ non- profit organizations through successful networking strategies and promotional approaches.
  • Communicated with local organizations to build networks and develop leads.

Server/ Training Coordinator

Brinker International
03.2010 - 10.2020
  • Ensured that all members of the wait staff are equipped with the knowledge needed to properly serve customers and uphold the service standards of the company
  • Acted as an intermediary between servers and management, helping the restaurant to operate in a smooth and efficient manner, accurately served guests, processed and collected payments from guests using the point-of-sale system, handled money, processed credit cards making change and processing gift cards.

Education

High School Diploma -

Mt. Ararat High School
Topsham, ME
06.1993

Skills

  • Administrative Skills
  • Type 40 WPM
  • Computer Applications Include: Microsoft Office Suite, Outlook 2016, TWIST, Work In Texas
  • Participant Recruitment and Placement
  • Positive Reinforcement Methods
  • Time Management
  • Job Search Training
  • Customer Satisfaction
  • Critical Thinking
  • Employment Opportunities
  • Conducting Interviews
  • Interview Conduction
  • Client Needs Assessment
  • Job Fairs

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

TANF/RESEA/SNAP Job Developer/Business Services

EQUUS-Workforce Solutions Greater
07.2017 - Current

Server/ Training Coordinator

Brinker International
03.2010 - 10.2020

High School Diploma -

Mt. Ararat High School

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Leeann Spell