An accomplished sales leader. Creative, energetic, sales professional with a consistent record of exceptional achievement. Focused on results, building powerful sales organizations, establishing strategic and measurable processes while consistently exceeding goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
NYC Sales Director
Pitney Bowes
09.2017 - Current
Appointed to lead the Largest Pitney Bowes districts (NYC) in North America for our SMB Business Division
Driving annual Top line sales of 15-20 Million annually
Successfully meet and exceed sales budgets annually
Develop account strategies to grow the business and the relationships within large accounts
(Global Accounts, Health Care Institutions, Financial / Banking Industry, Sole Source contract NYC City Agencies)
Lead on managing all contract negotiations directly will clients, (Manage service agreements, NDA’s, Audit compliance, security agreements)
Awarded in 2021 a 35 million Sole Source DCAS contract through an RFP Process with the NYC Agencies, Schools, and Hospitals over a 5-year period
Leads digital transformation efforts across accounts to drive business outcomes and create business value for customers across the customer set
Develop new business opportunities with our current clients expanding organic growth representing 50 % of our NYC business, leveraging PB Enterprise SAAS ecommerce solutions and our Digital Communication Solutions
Leading market in competitive growth
Net new client’s business ranges 12% currently
Built a high-performance team
Hired and retained the right talent in the right roles, sets goals, delegate work, hold reports accountable, develop, and empower direct reports to make decisions and act
Reinforce company’s values, maintain a positive open demeanor, encourages different points of view, move team forward through change, provide timely information, communicate context for business decisions, recognizes accomplishments and foster teamwork and collaboration
Develop and maintain account plans and detailed financial forecasts
Conduct accurate sales forecasts and achieve/ exceed sales targets
Develop and executes sales plans account strategies, hiring plans, territory management, and compensation plans
Enables team members to leverage corporate resources, engages cross-industry resources, and removes internal blockers to drive customer transformation
President club Winner 2018, 2019,2021,2022
Top Performing District in the North America in Revenue and Stack rankings
Northeast Director
Pitney Bowes
09.2015 - 09.2016
Responsible for attaining and exceeding annual budgets with a direct sales team in the Northeast
Lead high profile turn around and major change initiative during our 'transformation.' Expanded the brand, by building organic pipeline and strategies
Focused on:
Meet and exceeded annual sales budgets
Directed long-term customer satisfaction growth and maintenance strategies
Lead team through corporate transformation strategy
Provided coaching, counseling, and direction to direct reports to ensure their continued professional growth and development
Ensure adequate 30/60/90-day pipelines were maintained by the sales team and sales forecasts are done on a weekly/ monthly and quarterly basis utilizing salesforce CRM
Reviewed and analyzed the sales pipelines and provided accurate forecasting to the regional leadership
Stabilized the region
Develop and retained top talent, and ensure full headcount is executed
Lead digital transformation efforts across accounts to drive business outcomes and create business value for customers across the customer set
District Major Account Sales Manager
Ricoh USA
01.2011 - 01.2015
Responsible for leading a successful commercial major account team
Vertical markets included healthcare, financial institutions, insurance, global manufacturing companies, pharmaceutical organizations
Assisted sales professionals in developing strategic sales strategies designed to drive business through assigned core vertical markets and large multi-site prospects
Ensures adequate 30/60/90-day pipelines are maintained by the sales team
Achieved and exceeded annual revenue sales budget of 7-9 Million Annually
Set goals, developed, and effectively executed strategies against a detailed action plan
Actively coached employees to achieve sales results, source new customer business and provide superior customer service to existing customer
Built effective relationships with customers, business partners, staff, and members of the community
Communicated regularly with account development personnel to ensure that action plans are developed and implemented to both renew and up-sell services to existing customers
Actively focused on opening 'Zero' based accounts, successfully closed, and implemented a one million transaction in 2012
Sr. Director of Training and Development
Connecticut Business Systems, A Global Xerox Company
01.2010 - 01.2011
Responsible for designing, managing, developing, and implementing sales skills training programs
The training is designed and delivered with specific intent of increasing job capabilities and sales performances
This included updating, maintaining, and delivering new hire trainings, as well as addressing the ongoing training needs of the entire sales force based on sales goals and needs from the executive staff
Developed effective communication vehicles to ensure training programs are fully understood
Ensure an accurate and timely process for delivering training workshops
Actively tracked sales team progress and monitor the effectiveness of training programs
Developed and delivered effective product and solution training seminars
Responsible for customer support team
Print Production Specialist Account manager- Government, Healthcare, Education Markets
IKON office Solutions- A Ricoh Company
01.2009 - 01.2010
Responsible for growing digital color and monochrome solutions opportunities within the government and education market in the State of Connecticut
Responsible for maximizing IKON’s Print production portfolio in the government and Education markets including increasing market share, profitability, efficiencies and customer satisfaction within key existing customers and prospective vertical markets
Successfully Maintained and achieved an annual budget of 2.4 million dollars
Achieved over 100% of quota through implementing creative sales strategies, performing extensive customer needs analysis and site surveys, meeting with decision makers, understanding corporate goals and the industry of each account, completing an account profile for each account, identifying challenges within the account's document workflow, and continuous customer appointments
Also responsible for proposals, presentations, and product demonstrations
Executive Channel Manager (IKON Division)
Ricoh America’s Corporation
01.1999 - 01.2009
Responsible for delivering vendor manufacturer support to IKON Office Solution
Create, implement, and communicate all national field strategies to IKON for new products releases
Able to take complex technologies and deliver field relevant trainings to the sales reps
Successfully managed a 20-million-dollar annual territory budget (SNE & NJ)
Led the to the NUMBER 1 District in the Channel
Activities included effective launches, bid support, advanced training seminars, representative development, customer VIP’s, customer calls, and customer end user trainings
Successfully converted an area that was 100% Canon to 65% Canon and 35 % Ricoh environment through driving all sell thru activities
Awarded the 'Overall Growth Award' help lead our team #1 position in the US
Business Development Representative/ Sales leader roles
Connecticut Business Systems
01.1988 - 01.1998
Company Overview: (A Xerox Company)
(A Xerox Company)
Education
Bachelor of Science - Business Administration and Economics
UNIVERSITY OF SOUTHERN MAINE
Portland, ME
Skills
IBM Cloud Hosted Solutions
AWS Cloud Hosted Solutions
Salesforce
Seismic
Microsoft Products
Workday
MAC user
PC user
Excel Products
Pivot tables
SAAS workflows
On prem workflows
Production Print workflow
Ecommerce
Certification
CDIA+ Certification
Net Plus
Timeline
NYC Sales Director
Pitney Bowes
09.2017 - Current
Northeast Director
Pitney Bowes
09.2015 - 09.2016
District Major Account Sales Manager
Ricoh USA
01.2011 - 01.2015
Sr. Director of Training and Development
Connecticut Business Systems, A Global Xerox Company
01.2010 - 01.2011
Print Production Specialist Account manager- Government, Healthcare, Education Markets
IKON office Solutions- A Ricoh Company
01.2009 - 01.2010
Executive Channel Manager (IKON Division)
Ricoh America’s Corporation
01.1999 - 01.2009
Business Development Representative/ Sales leader roles
Connecticut Business Systems
01.1988 - 01.1998
Bachelor of Science - Business Administration and Economics