Detail-oriented and hardworking individual seeking an internship position. Eager to develop skill set while making meaningful contributions to the organization’s goals and growth.
Overview
2
2
years of professional experience
Work History
Crew Member, Certified Trainer
Chipotle Mexican Grill
03.2021 - 06.2023
Served and assisted customers, maintained cleanliness, and ensured adherence to food safety procedures, resulting in 15% increase in positive customer feedback.
Addressed and resolved customers’ complaints and concerns, enhancing overall customer satisfaction.
Trained and supervised 20 new employees yearly in various positions in establishment.
Thoroughly operated point of sale (POS) computer system for transactions and orders, reduced wait times, contributing to 10% improvement in order accuracy.
Front of House Operations
Penn Live Arts, University of Pennsylvania
04.2023 - 06.2023
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Enforced proper theater etiquette and building policies for guests, contributing to smooth event flow.
Oversaw load-in and load-out process for rental equipment, ensuring successful event execution.
Media Production Team Volunteer
Freedom Church Of Philadelphia
04.2023 - 06.2023
Monitored live broadcast of services, contributing to success of digital outreach.
Organized slideshows and presentations, enhancing visual quality of services.
Assisted with setup and teardown of equipment, ensuring smooth technical operations.
Education
Bachelor of Business Administration - Business Analytics
Rutgers University
Camden, NJ
2024
Bachelor’s Degree - Management Information Systems
Temple University
Philadelphia, PA
2022
Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Database Management
Data Visualization
Relevant Coursework
Data Analytics for Business
Information Technology
Operations Management
Business Statistics
Ethics & Social Responsibility
Fundamentals of Human Resources Management
Professional Development
Organizational Behavior
Timeline
Media Production Team Volunteer
Freedom Church Of Philadelphia
04.2023 - 06.2023
Front of House Operations
Penn Live Arts, University of Pennsylvania
04.2023 - 06.2023
Crew Member, Certified Trainer
Chipotle Mexican Grill
03.2021 - 06.2023
Bachelor of Business Administration - Business Analytics
Rutgers University
Bachelor’s Degree - Management Information Systems