Leeann Yorks
Mesa
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Central Flow Lead Level 4
Amazon Fulfillment – Central Operations Flow Corporate AZA3
03.2022 - 11.2024
- Led multiple teams within 8+ warehouses across the Amazon Network
- Created detailed weekly reports on department standards and compliance
- Assessed and realigned department staffing according to business needs
- Utilized Excel to create spreadsheets that displayed data for the site(s)
- Facilitated plans with Area Managers to improve their department metrics
- Communicated with Global Seller Teams to ensure vendor product arrived on time
- Assisted Seller Support Teams in investigations and resolutions to ensure positive seller relationships
- Helped standardize processes for the Inbound Service Support department across 40+ Amazon Fulfillment Centers in the NA region
- Contributed to the team that helped save Amazon over $1M in 2023
- Served as the head of IXD CISS DEI team to foster deeper relationships within the office
- Standardized and automated processes personally within IXD CISS team to make them run efficiently
Inventory Control & Quality Assurance (ICQA) L3
Amazon Fulfillment – Process Assistant/Supervisor – SCK4
11.2021 - 03.2022
- Created shift plans every day for the quality department
- Worked closely with other supervisors to coordinate problem resolutions
- Tracked and inspected inventory for quality & proper containment
- Utilized Excel to create spreadsheets that displayed data for the inventory on site
- Assessed load quality on shipments before outbounding
- Assisted with organizational and safety related duties
- Upheld standards within the department to prevent injuries and errors in fulfillment
- Communicated throughout shift/quarterly with other departments on needs for a successful shift
- Worked with Loss Prevention to prevent theft and inventory issues
- Presented weekly metrics related to department quality to Managers to improve output week-over-week
Education
Associate of Arts - Psychology
San Joaquin Delta College
Stockton, CA07.2022
Skills
- Great with thinking on the spot & critically working through issues
- Very organized inside and outside of the working environment
- Adjusts quickly and effectively to new tasks/environments
- Able to show empathy for others in a professional manner
- Completes tasks with immense attention to detail and organization
- Vast knowledge of Microsoft Word/Excel/Office
- Significant teamwork & leadership skills
- Comfortable with both learning from and training people
- Experienced with managing & multitasking between different teams
- Problem-solving
Timeline
Central Flow Lead Level 4
Amazon Fulfillment – Central Operations Flow Corporate AZA3
03.2022 - 11.2024
Inventory Control & Quality Assurance (ICQA) L3
Amazon Fulfillment – Process Assistant/Supervisor – SCK4
11.2021 - 03.2022
Associate of Arts - Psychology
San Joaquin Delta College
RELATED INTERNSHIP EXPERIENCE
- Career and Technical Education Student Internships (Unpaid)
- Sutter Gould Medical Foundation, Stockton CA | December 2019 – May 2021
- Interned in the Gastroenterology & Urology Unit
- Assisted nurses by organizing and stapling paperwork
- Assured patients were safe and had questions answered
- Copied and scanned important documents into system for doctors
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