Leeanna Conn
Prestonsburg,KY
Summary
Versatile and results-oriented professional with a proven track record at Highlands ARH, adept in HIPAA compliance and staff training. Excelled in enhancing patient satisfaction and operational efficiency, showcasing strong multitasking and organizational skills. Demonstrated leadership in supervising teams to exceed performance goals, with a keen focus on improving service quality and reducing discrepancies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Register Medical Assistant
Highlands ARH
11.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Front End Manger
Super Dollar Stores
06.2021 - 11.2022
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
Assistant Manager
Cato's Fashion
09.2022 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Betsy Layne High School
Stanville, KY06-1998
Skills
- Money handling
- Employee supervision
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Administrative skills
- Vital sign monitoring
- Staff training and development
- Direct patient care
- Cash handling
- Insurance verification
- Appointment setting
- Documentation
- Multitasking and organization
- Scheduling and planning
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Basic Life Support Certification (BLS)
Languages
English
Full Professional
Timeline
Register Medical Assistant
Highlands ARH
11.2022 - Current
Assistant Manager
Cato's Fashion
09.2022 - 10.2022
Front End Manger
Super Dollar Stores
06.2021 - 11.2022
- Basic Life Support Certification (BLS)
High School Diploma -
Betsy Layne High School
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