Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Work Availability
Timeline
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Lee Anne Duty

Austin,TX

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Exotic Bird and Animal HandlerHome Office Manager/Executive Legal AssistantCustomer Service Manager/Event PlannerCustomer Service RepresentativeReceptionist

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteHybrid
Location: Austin, TX
Open to relocation: Yes

Summary

Compassionate Animal Handler with extensive customer service experience. Proven ability to manage client inquiries and resolve issues with empathy and professionalism. Skilled in animal health management and communication, collaborating effectively with veterinarians and clients to ensure the highest standards of care.

Overview

35
35
years of professional experience

Work History

Exotic Bird and Animal Handler

Self Employed -Bird Circus
Austin, TX
03.1997 - Current
  • Managed daily feeding and health checks for all animals under care.
  • Handled diverse bird species in controlled environments to ensure safety and well-being.
  • Collaborated with veterinarians on routine check-ups and treatments, ensuring optimal health.
  • Administered medications and vaccinations per veterinarian instructions to maintain animal health.
  • Developed enrichment activities promoting natural behaviors and overall animal welfare.
  • Provided educational demonstrations to increase awareness of bird care practices.
  • Maintained hygiene standards across animal habitats and equipment.

Home Office Manager/Executive Legal Assistant

Peter Low, Atty.
Austin, TX
01.2010 - 10.2025
  • Coordinated schedules and appointments, optimizing time management for attorneys and clients.
  • Facilitated communication among clients, attorneys, and vendors for seamless information exchange.
  • Managed daily office operations to maintain a professional work environment.
  • Resolved customer inquiries promptly, nurturing positive client relationships.
  • Oversaw file management and organized legal documents to ensure easy accessibility.
  • Developed and implemented streamlined office procedures, enhancing operational efficiency.
  • Maintained accurate inventory records to support daily operations and replenish supplies.

Customer Service Manager/Event Planner

The Expo Group
Irving, TX
01.1992 - 1997
  • Managed team of customer service representatives to enhance client satisfaction.
  • Provided knowledgeable and prompt service for inquiries and complaints.
  • Coordinated interdepartmental communication to improve service delivery efficiency.
  • Developed comprehensive training materials on best practices for customer interactions.
  • Analyzed call center data to identify trends and propose actionable solutions.
  • Maintained vendor relationships, selecting optimal suppliers for materials and services.
  • Coordinated logistics for trade shows, ensuring timely setup and breakdown.

Education

Associate of Arts - Fine Art/Art History

University of North Texas
Denton, TX

Skills

  • Customer service
  • Problem solving
  • Time management
  • Animal health management
  • Document organization
  • Multitasking
  • Animal empathy
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Active listening
  • Customer relationship management

Accomplishments

  • Rated #1 Petsitter in Steiner Ranch 2010,2012 and Rated #1 in Westlake 2013,14 & 16

Affiliations

  • Volunteer Rescue groups, Part time
  • Captivating Abstract Artist and Painter, competing in Art shows locally and Nationally

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Home Office Manager/Executive Legal Assistant

Peter Low, Atty.
01.2010 - 10.2025

Exotic Bird and Animal Handler

Self Employed -Bird Circus
03.1997 - Current

Customer Service Manager/Event Planner

The Expo Group
01.1992 - 1997

Associate of Arts - Fine Art/Art History

University of North Texas

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Lee Anne Duty