LeeAnne Baldwin
Administrative Specialist II
Gaithersburg,MD
Summary
Detail-oriented and highly organized professional with a strong background in administrative support and supply chain administration. Proven track record of efficiently managing day-to-day operations, coordinating logistics, and supporting cross-functional teams to ensure organizational effectiveness. Experienced in handling a wide range of administrative tasks, including scheduling, data entry, reporting, and vendor communication, while maintaining high levels of accuracy and confidentiality.
In the supply chain domain, skilled in procurement processes, inventory control, and order management, with a focus on optimizing workflow and improving efficiency. Adept at using various software systems to streamline processes and support timely decision-making. Recognized for strong communication skills, problem-solving ability, and a proactive approach to supporting both internal teams and external stakeholders.
Overview
10
10
years of professional experience
Work History
Administrative Specialist II
U.S. Department of Energy
Germantown, MD
08.2024 - Current
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Acted as the principal support specialist, handling procurement actions for the Biological System Sciences
Division (BSSD). - Serves as a backup support specialist, handling procurement actions for the Climate and Environmental Science
Division. - Performs administrative tasks associated with BSSD/EESSD programmatic communications, resource
management, research management documentation and filing, and coordination with internal and external clients. - Oversee Facility and Project Reviews to ensure compliance with standards.
- Maintaining complete and accurate electronic and hardcopy files on projects and reviews.
- Drafting and routing correspondence and responses to actions related to project and facility reviews, as needed.
Assisted in the coordination of special events and corporate functions. - Assisted with payroll functions such as time sheet entry, employee scheduling, and attendance tracking.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Supply Manager/Lead Customer Service Representative
United Business Technologies
Gaithersburg, MD
05.2015 - 04.2024
- Analyze critical financial data against the approved budget to determine the accuracy of invoices.
- Identify and align sales orders to appropriate service contracts for profit reporting purposes.
- Troubleshoot equipment malfunctions to identify breakdowns, and implement solutions using PrintFleet/SmartPrint, ImageWARE, and E-Automate.
- Provide software implementation to new clients to assist with account setup.
- Monitor and analyze time and attendance data and policies to ensure that employees are staying consistent with
company practices. - Escalate urgent issues, and advise management on action plans for resolution.
- Apply knowledge and problem-solving solutions proactively.
- Assist 9,600+ customers with order requests to fulfill supply requests while meeting time-sensitive deadlines.
- Communicate policy and procedures to clients for online ordering and problem-solving.
- Proactively prepare and review purchase orders to ensure adherence to company policy.
- Train new colleagues to use internal business systems, software applications and databases.
- Effectively communicate with and train four staff members on office procedures and policies.
- Build and maintain customer rapport through successful interpersonal communication.
- Maintain and update customer data, order requests, and invoices for over 100 customers daily.
- Support management by screening calls and directing visitors to appropriate offices.
- Schedule meetings, manage timelines, and progress updates, and ensure deadlines are met.
- Accomplish department objectives by managing the team, and planning and evaluating department activities.
- Develop personal growth opportunities through strength-based leadership.
Education
Some College (No Degree) -
Montgomery College
Rockville, MDSkills
Scheduling
Travel coordination
Order processing
Computer proficiency and Microsoft office
Interpersonal communication skills
Strong collaboration skills
Critical thinking
Data analysis
Detail-oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPaid time off401k matchLanguages
English
Native language
Timeline
Administrative Specialist II
U.S. Department of Energy
08.2024 - Current
Supply Manager/Lead Customer Service Representative
United Business Technologies
05.2015 - 04.2024
Some College (No Degree) -
Montgomery College
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